Irth · 4 hours ago
Product Manager, Insights (AI/ML)
United States
Full-time
Remote
Senior Level
5+ years expIrth Solutions is building Insights, a cross-product intelligence layer that enhances Damage Prevention and Asset Integrity with predictive analytics. As a Product Manager, you will own the Insights roadmap, bridging data science and engineering to deliver impactful AI/ML features that drive customer outcomes.
Asset ManagementCloud ComputingComputerSoftwareTelecommunications
Responsibilities
Own the cross‑portfolio Insights roadmap; set vision, goals, and success metrics in partnership with vertical PMs
Evaluate and prioritize AI/ML capabilities and data science investments aligned to company strategy, ARR goals, and technical constraints
Translate market and customer needs into clear epics, features, and user stories; manage dependencies across teams
Define requirements for predictive models, image analysis, and probabilistic scoring; partner with data science on training needs, calibration, and accuracy improvements
Guide model performance evaluation and risk calibration; understand the AI/ML lifecycle from training through monitoring
Champion transparency and operational confidence in AI‑driven decisions with customers and stakeholders
Partner with UX and engineering to ship intuitive, Insight‑powered workflows that fit into customer operations
Support release readiness, documentation, and enablement for Insights features; function as the escalation point for complex issues and serve as domain SME through build, launch, and adoption
Engage customers and industry experts for discovery, feedback, and validation; conduct competitive research to improve experience and win share
Collaborate with product marketing, sales, and enablement on go‑to‑market for Insight‑powered capabilities
Adoption: % of customers and users engaging with Insights‑powered features across product lines
Model impact: Measurable improvements in precision/recall, calibration, lift, and reduction in false positives/negatives
Commercial outcomes: Attach rate for Insight‑powered modules and ARR influenced by Insights capabilities
Operational confidence: Reduction in escalations related to risk scoring; improved user satisfaction (CSAT/NPS) for Insight‑powered workflows
Delivery: On‑time release of prioritized roadmap items with clear enablement and GTM readiness
Cross‑functional leadership: Influence without authority across product, engineering, data science, UX, marketing, sales, and engagement / delivery
Customer‑back approach: Balance AI/ML innovation with field‑tested operational reality; ensure features are intuitive and trustworthy in high‑stakes environments
Qualification
Required
5+ years of product management or technical product leadership in AI/ML, LLMs, data platforms, analytics, or workflow‑heavy enterprise software
Strong technical fluency with AI/ML concepts, data modeling, APIs, system architecture, and platform dependencies; proven track record partnering with data science across the ML lifecycle
Demonstrated ability to turn complex, data‑driven customer problems into shipped features with measurable impact
Excellent written and verbal communication; able to simplify technical AI/ML topics for business users
Bachelor's in Computer Science, Engineering, Data Science, Statistics—or equivalent experience (advanced degree a plus). Relevant Agile/Scrum or PM certifications are a bonus
Familiarity with the Microsoft stack (e.g., Teams, Azure DevOps/Jira) and agile software development practices
Preferred
Background in Damage Prevention/One Call, utilities, energy, asset integrity, and/or land management
Working knowledge of standards such as ASME B31, PHMSA 49 CFR 192/195, CSA, and CGA/CCGA—and how they influence compliance workflows and risk models
Benefits
Health plans options including medical, dental, & vision
401k (US), RSP (Canada) + company match
Flexible PTO policy plus company-paid holidays
Benefits options such as health insurance, life insurance, discounts and perks programs
Generous “work from home” stipend to get you started
Team events including monthly lunches for everyone, volunteer outings, and quarterly gatherings
Hybrid employees have access to snacks, beverages and coffee at our Columbus office
Company
Irth
Companies in the energy, gas utility, electric utility, municipality, contract locator, telecom and media industries have trusted Irth to enhance the resilience of their critical network infrastructure with our market-leading SaaS cloud-based technology for managing 811 tickets, land rights, and risk.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Bregal Sagemount
2025-08-26Acquired
2015-07-20Private Equity
2010-12-01Series Unknown
Leadership Team
Brad Gammons
Chief Executive Officer irth Solutions
Rod Ball
Chief Technology Officer
Recent News
Company data provided by crunchbase