U.S. Department of Veterans Affairs · 10 hours ago
Supervisory Program Specialist (Chief, Patient Care Support Office)
U.S. Department of Veterans Affairs is seeking a Supervisory Program Specialist to provide leadership and oversight for medical administrative programs. The role involves implementing federal and VHA policy, coordinating operations, and leading strategic initiatives to improve cost effectiveness and operational efficiency.
GovernmentMedicalNational SecurityPublic Safety
Responsibilities
Incumbent is responsible for the implementation of VHA directives and MAS Policies as established by federal law and VA Policy - VISN Policy - and System Policy
Incumbent develops and implements systems and procedures for improving cost effectiveness
Responsible for providing the influence and persuasion which foster the acceptance and exercise of sound MAS concepts - practices - and innovations
Responsible for coordinating all medical administration activities within STVHCS
The incumbent acts autonomously to plan and execute complex strategic initiatives as well as overseeing day-to-day service operations
The incumbent develops - evaluates - and modifies organization structure and systems to achieve program goals
Knowledge of internal organization and content of CPRS and VistA to retrieve information when necessary to determine patients information
Knowledge of accounting principles in order to track and trend expenditures - validate annual funding requests - maintain sufficient funding for projected expenditures - reconcile control points and purchase orders and produce data driven reports
Knowledge of Microsoft Office Applications (Word - Excel - PPT)
Qualification
Required
Applicants must meet all requirements by the closing date of this announcement - 02/17/2026
Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement
For a GS-10 position you must have served 52 weeks at the GS-09
The grade may have been in any occupation - but must have been held in the Federal service
An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials
If the most recent SF-50 has an effective date within the past year - it may not clearly demonstrate you possess one-year time-in-grade - as required by the announcement
In this instance - you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade
Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment
You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization
Examples of specialized experience would typically include - but are not limited to: implementing and applying federal - VHA - VISN - and system-level policies; coordinating medical administrative or program operations; developing and evaluating processes to improve cost effectiveness and operational efficiency; analyzing and monitoring program expenditures - funding requests - and control points; preparing reports and recommendations to support management decision-making; influencing and coordinating stakeholders to support program objectives; and using office automation tools such as Microsoft Word - Excel - and PowerPoint - as well as enterprise systems such as VistA and CPRS - to retrieve data and support program oversight
Applicants may substitute education for the required experience
To qualify based on education for this grade level you must have a Ph.D. or equivalent doctoral degree - or 3 full years of progressively higher level graduate education leading to such a degree - or LL.M. if related
Applicants may also combine education and experience to qualify at this level
You must have a combination of specialized experience and education beyond a master's or equivalent graduate degree - or beyond 2 full years of progressively higher level graduate education leading to such a degree - or beyond a LL.B. or J.D
You will be rated on the following Competencies for this position: Computer Skills, Decision Making, Financial Analysis, Systems Thinking
Experience refers to paid and unpaid experience - including volunteer work done through National Service programs (e.g. - Peace Corps - AmeriCorps) and other organizations (e.g. - professional; philanthropic; religions; spiritual; community; student; social)
You will receive credit for all qualifying experience - including volunteer experience
Note: A full year of work is considered to be 35-40 hours of work per week
Part-time experience will be credited on the basis of time actually spent in appropriate activities
Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment
Physical Requirements: Light lifting - under 15 pounds; Light carrying - under 15 pounds; Use of fingers; Ability to distinguish basic colors; use of a computer screen; hearing (aid permitted); ability to communicate with patients and staff
Company
U.S. Department of Veterans Affairs
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