Apptad · 3 hours ago
Security/ Infosec Operations Manager (W2 Only)
United States
Contract
Remote
Senior Level, Lead/Staff
$60/hr - $60/hr
10+ years expApptad is seeking a Security/ Infosec Operations Manager to oversee IT operational projects and ensure compliance with SOX ITGC requirements. The role involves managing project delivery, operational readiness, risk management, and stakeholder communication.
ConsultingDevOpsInformation TechnologyProduct ManagementSoftware
No H1B
Hiring Manager
Kumari Nisha Jyoti
Responsibilities
Manage end-to-end delivery of IT operational projects such as system upgrades, cloud migrations, platform enhancements, integrations, performance optimization, and service reliability initiatives
Create project plans, milestones, RAID logs, task trackers, and communication plans
Track and manage project status, dependencies, and cross-team deliverables using tools like JIRA, ServiceNow, Confluence, MS Project, or Smartsheet
Coordinate with infrastructure, application, cloud, and end-user computing teams to ensure smooth execution
Ensure operational readiness activities such as runbook updates, knowledge transfers, DR/BCP verification, change management, support model updates, and handoff to operations
Drive IT process improvement initiatives to enhance uptime, reduce incidents, and introduce automation
Collaborate with IT support, monitoring, and infrastructure teams to reduce recurring operational issues
Ensure all operational projects comply with SOX ITGC requirements, including change management, access controls (at a high level, not IAM work), backup/recovery, and job scheduling processes
Work with audit and compliance teams to collect evidence, maintain documentation, and support walkthroughs and testing
Maintain traceability and documentation for project changes, approvals, and control checkpoints
Ensure execution of SOX-aligned processes such as change approvals, release documentation, and segregation of duties validation
Proactively identify project risks, create mitigation plans, and escalate when required
Maintain RAID logs and communicate key issues to leadership
Coordinate dependency management across operations, applications, vendors, and business teams
Prepare weekly status reports, dashboards, and executive updates
Facilitate project meetings, stand-ups, retrospectives, and stakeholder reviews
Build strong working relationships with delivery leads, IT operations, business partners, vendors, and PMO
Qualification
Required
10+ years of experience in Infosec or Security Domain
Manage end-to-end delivery of IT operational projects such as system upgrades, cloud migrations, platform enhancements, integrations, performance optimization, and service reliability initiatives
Create project plans, milestones, RAID logs, task trackers, and communication plans
Track and manage project status, dependencies, and cross-team deliverables using tools like JIRA, ServiceNow, Confluence, MS Project, or Smartsheet
Coordinate with infrastructure, application, cloud, and end-user computing teams to ensure smooth execution
Ensure operational readiness activities such as runbook updates, knowledge transfers, DR/BCP verification, change management, support model updates, and handoff to operations
Drive IT process improvement initiatives to enhance uptime, reduce incidents, and introduce automation
Collaborate with IT support, monitoring, and infrastructure teams to reduce recurring operational issues
Ensure all operational projects comply with SOX ITGC requirements, including change management, access controls (at a high level, not IAM work), backup/recovery, and job scheduling processes
Work with audit and compliance teams to collect evidence, maintain documentation, and support walkthroughs and testing
Maintain traceability and documentation for project changes, approvals, and control checkpoints
Ensure execution of SOX-aligned processes such as change approvals, release documentation, and segregation of duties validation
Proactively identify project risks, create mitigation plans, and escalate when required
Maintain RAID logs and communicate key issues to leadership
Coordinate dependency management across operations, applications, vendors, and business teams
Prepare weekly status reports, dashboards, and executive updates
Facilitate project meetings, stand-ups, retrospectives, and stakeholder reviews
Build strong working relationships with delivery leads, IT operations, business partners, vendors, and PMO
Understanding of IT operations: infrastructure, servers, networks, cloud (AWS/Azure), databases, and end-user computing
Familiarity with ITSM processes such as incident, problem, change, CMDB, and asset management
Hands-on experience with tools like JIRA, ServiceNow, Confluence, MS Project, or similar
Understanding of SOX ITGCs (change management, operations controls, backup/recovery, job processing)
Company
Apptad
Apptad offers strategic consulting, enterprise information management, and digital transformation services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
A
Arbind Singh
Co-Founder and Chief Executive Officer (CEO)
Company data provided by crunchbase