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Information Technology Support Technician Intern jobs in United States
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Baxter & Woodman · 2 hours ago

Information Technology Support Technician Intern

Baxter & Woodman is a distinguished leader in technology and innovation, seeking an Information Technology Support Technician Intern in their Crystal Lake, Illinois office. The role involves providing technical assistance and support for desktop systems, hardware, software, and basic network issues in a Microsoft Windows environment.
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H1B Sponsor Likelynote

Responsibilities

Provide technical support for computer hardware, software, peripherals, and mobile devices in a Microsoft Windows environment
Troubleshoot and resolve end user hardware, software, and network connectivity issues both remotely and in person
Install, configure, and maintain Microsoft Windows operating systems and related applications
Document, track, and monitor support requests to ensure timely resolution
Create documentation for technical procedures and end-user tutorials
Assist with user account and software license management
Educate end-users on best practices for security, data protection, and software usage
Utilize Microsoft Intune for operating system deployment and application packaging and distribution

Qualification

Microsoft Windows supportTechnical troubleshootingMicrosoft IntuneDocumentation skillsCustomer service skills

Required

Professional experience supporting Microsoft Windows environments
Physically capable of lifting up to 50 lbs (monitors, networking hardware, etc.)
Ability to travel throughout Baxter & Woodman's service area (own transportation)
Available on-call some nights and weekends
Excellent communication and customer service skills
Ability to work independently and as a part of a team

Preferred

In pursuit of an Associates or Bachelor's degree in Information Technology

Benefits

Medical, dental, and vision plans
Employee Assistance Program
Dedicated benefit advisors for personalized support
Financial planning program
Life and disability insurance
Tax savings plans
Coverage for accidents and cancer
Generous paid time off
Paid holidays
Parental leave
Flexible work arrangements
401k plans
Employee Stock Ownership program

Company

Baxter & Woodman

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Baxter & Woodman is a civil engineering company that offers project management services.

H1B Sponsorship

Baxter & Woodman has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)

Funding

Current Stage
Growth Stage

Leadership Team

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John Ambrose
President/CEO
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Louis Haussmann
Chief Operating Officer
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Company data provided by crunchbase