Sprinklr Β· 22 hours ago
Director, Solutions Architects - AMER
United States
Full-time
Remote
Director/Executive
$177K/yr - $295K/yr
8+ years expSprinklr is the definitive, AI-native platform for Unified Customer Experience Management, empowering brands to deliver extraordinary experiences at scale. The Director of Solutions Architecture will lead the solutions architecture function, overseeing a team of solutions architects and ensuring technical offerings align with customer needs and company objectives.
Advertising PlatformsAnalyticsCloud ComputingEnterprise SoftwareSocial MediaSocial Media ManagementSoftware
Responsibilities
Lead and mentor a team of Solutions Architects, fostering technical excellence, career development, and a collaborative culture
Define and evolve the organization's solutions architecture strategy, standards, reference architectures, design patterns, and best practices
Partner closely with sales, account executives, product management, and engineering to shape and win strategic opportunities, especially large/enterprise deals
Own the technical response and solution vision during complex RFPs, proofs-of-concept (POCs), and customer workshops
Translate complex business requirements into feasible, high-quality technical architectures that balance innovation, scalability, security, cost, performance, and time-to-value
Provide executive-level technical leadership to customers (C-level, architects, engineers), articulating solution value, trade-offs, and future-state vision
Collaborate with product and engineering leadership to influence platform roadmap, identify architectural gaps, and drive platform improvements based on field learnings
Stay ahead of industry trends (cloud-native, AI-driven architectures, multi-cloud/hybrid strategies, APIs, etc.) and ensure the team remains technically current
Represent the company at industry events, webinars, and customer executive briefings as a trusted technical authority
Qualification
Required
Bachelor's or Master's degree in Computer Science, Engineering, Information Systems, or related field (advanced degree strongly preferred)
8+ years of experience in IT/technology, with at least 3-5 years in solutions architecture, enterprise architecture, or technical pre-sales leadership roles
Proven track record of designing and delivering complex, large-scale solutions in cloud environments (AWS, Azure, Google Cloud, or multi-cloud)
Experience in SaaS, AI/ML platforms, Marketing Transformations, and/or CCaas solutions
Familiarity with modern observability, security architecture (zero-trust), and emerging technologies (GenAI integration, edge computing)
Deep expertise in modern architecture patterns: microservices, serverless, event-driven, data platforms, security & compliance frameworks
Exceptional communication and presentation skills β ability to confidently engage with C-level executives, technical teams, and non-technical stakeholders
Demonstrated success leading technical components of multi-million-dollar deals and high-stakes POCs
Benefits
Voluntary healthcare coverage
Paid time off
Open Mentoring Program
401k plan with 100% vested company contributions
Flexible paid time off
Holidays
Generous caregiver and parental leaves
Life and disability insurance
Health benefits including medical, dental, vision, and prescription drug coverage
Company
Sprinklr
Sprinklr provides enterprise software for customer experience management.
1001-5000 employees
H1B Sponsorship
Sprinklr has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (9)
2023 (13)
2022 (12)
2021 (16)
2020 (12)
Funding
Current Stage
Public CompanyTotal Funding
$429MKey Investors
Hellman & FriedmanTemasek HoldingsBattery Ventures,ICONIQ Growth,Intel Capital
2021-06-23IPO
2020-09-09Private EquityΒ· $200M
2017-06-23Secondary Market
Leadership Team
Amitabh Misra
CTO
Manish Sarin
Chief Financial Officer
Recent News
2026-01-16
2025-12-18
2025-12-18
Company data provided by crunchbase