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Staff, Technology Operations - QSR Launch & Execution jobs in United States
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Walmart Canada · 4 hours ago

Staff, Technology Operations - QSR Launch & Execution

Walmart Inc. is a leading retail company, and they are seeking a Senior Manager of QSR Launch & Execution. This role is responsible for the day-to-day execution of QSR pilots and expansions, ensuring operational readiness and smooth execution across various teams.
DeliveryRetailShopping

Responsibilities

Lead end-to-end execution for QSR launches, coordinating across store operations, delivery, product, tech, and partner teams
Serve as the operational point person during pilots and expansions, managing readiness, timelines, and dependencies
Ensure launch readiness, including store processes, delivery workflows, partner coordination, and training alignment
Act as the escalation owner for launch-related issues, driving rapid resolution to protect customer experience
Support early post-launch stabilization, monitoring performance and working with functional teams to address gaps
Partner with the Director of Operations & Fulfillment to translate launch learnings into improvements to SOPs and playbooks

Qualification

Program ManagementProject ManagementInformation TechnologyDigital AccessibilityBachelor's DegreeMaster's DegreeCommunication Skills

Required

Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area
6 years' experience in project management, program management, program operations, or related area

Preferred

Master's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years' experience in project management, program management, program operations, or related area
Background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly
Knowledge of accessibility best practices and supporting an inclusive culture

Benefits

Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.

Company

Walmart Canada

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Walmart Canada is a subsidiary of Walmart that operates a chain of more than 400 stores nationwide. It is a sub-organization of Walmart.