Marsh McLennan · 9 hours ago
Employee Health & Benefits Client Manager
Huntsville - Exchange
Full-time
Hybrid
Mid Level
3+ years expMarsh McLennan is an award-winning professional services firm that provides business insurance and employee health & benefits solutions. They are seeking an Employee Health & Benefits Client Manager to build client relationships, oversee program administration, ensure compliance, and manage vendor relationships.
Financial ServicesProfessional ServicesService Industry
Responsibilities
Build and maintain strong relationships with clients, serving as the primary point of contact for all health and benefits inquiries and issues
Oversee the implementation and administration of employee health and benefits programs, including health insurance, dental, vision, and wellness initiatives
Collaborate with clients to assess their needs and develop tailored benefits solutions that align with their organizational goals and budget
Ensure that all health and benefits programs comply with federal and state regulations, including ERISA, HIPAA, and ACA requirements
Prepare and present reports on benefits utilization, claims trends, and program effectiveness to clients, providing insights for decision-making
Liaise with insurance carriers and vendors to negotiate contracts, resolve issues, and ensure the delivery of services meets client expectations
Lead the open enrollment process, including communication strategies, employee education, and enrollment logistics
Provide training and support to clients and their employees on benefits programs, changes, and best practices
Address and resolve any client issues related to claims, plan administration, and service delivery in a timely manner
Work closely with internal teams, including sales, underwriting, and compliance, to ensure seamless service delivery and client satisfaction
Assist the Employee Health & Benefits Producer and team in servicing existing accounts, including renewals and maintaining customer files
Develop communication materials, including Benefit Enrollment Guides, and coordinate employee enrollment meetings
Review Summary Plan Documents (SPDs) and agreements/contracts for accuracy and assist clients with resources related to HIPAA, COBRA, FLEX, ERISA, etc
Verify accuracy and completion of enrollment applications and transmit to carriers, assisting policyholders with claim forms, policy changes, and cancellations
Qualification
Required
Life & Health resident agents license required
Applicants must be within driving distance to our Huntsville, AL office to be considered for this role and have the ability to commute to the a minimum of three days per week
Preferred
Bachelor's degree in Business Administration, Human Resources, or a related field preferred
3-5 years of experience in employee benefits, insurance, or account management, preferably in a brokerage or agency environment
Strong knowledge of health and benefits regulations and industry trends
Excellent communication, negotiation, and interpersonal skills
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
Strong analytical and problem-solving abilities
Ability to manage multiple projects and priorities effectively
A commitment to providing exceptional client service
A shared commitment to company values; Integrity, Collaboration, Passion, Innovation, Accountability
Benefits
Medical, dental and vision insurance
401K and company match program
Company-paid life and disability
Generous paid time off programs
Employee assistance program (EAP)
Volunteer paid time off (VTO)
Career mobility
Employee networking groups
Tuition reimbursement and professional development opportunities
Charitable contribution match programs
Stock purchase opportunities
Company
Marsh McLennan
Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman.
10001+ employees
H1B Sponsorship
Marsh McLennan has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (2)
2023 (8)
2022 (6)
2020 (11)
Funding
Current Stage
Public CompanyTotal Funding
$11.2B2024-10-30Post Ipo Debt· $7.25B
2024-02-14Post Ipo Debt· $1B
2023-09-06Post Ipo Debt· $1.6B
Leadership Team
Joe Hayes
Senior Vice President, COO Private Client Services
Katherine Brennan
SVP & General Counsel
Recent News
2025-12-01
MarketScreener
2025-11-21
2025-10-17
Company data provided by crunchbase