The Judge Group · 2 days ago
Mechatronics Engineer
Charlotte, NC
Full-time
Hybrid
New Grad, Entry LevelThe Judge Group is seeking a Mechatronics Engineer responsible for diagnosing, troubleshooting, and resolving mechanical, electrical, and software issues for their clients. This role involves providing remote support, phone-based assistance, and regular onsite visits to customer locations, ensuring high-quality customer service and technical support.
E-LearningInformation TechnologyProfessional Services
Responsibilities
Provide timely, high-quality customer service onsite, over the phone, and online
Record issues, solutions, and time using the internal ticketing system
Take ownership of technical problems and collaborate with development teams when needed
Perform mechanical, electrical, and computer-related diagnostics and repairs
Troubleshoot complex mechanical and electrical systems
Install and commission machinery at customer sites
Maintain strict safety standards for both internal teams and customers
Create and maintain technical documentation and procedures
Identify product improvement opportunities and collaborate with internal teams
Perform mechanical tasks (assembly, hand/power tools, onsite work)
Conduct electrical tasks (multimeter use, fault-finding, reading schematics, PLC experience)
Work independently and collaboratively with management, employees, and suppliers
Apply strong computer skills; C++ programming experience is a plus
Qualification
Required
Bachelor's degree in Engineering (Mechatronics preferred)
Valid driver's license for the state/country of operation
Valid passport or ability to obtain one
Ability to work independently with strong attention to detail
Preferred
Electrical certification or ticket
Experience servicing or maintaining automated machinery
Customer service experience
Company
The Judge Group
Results through the Power of Experience.
Founded in 1970
1001-5000 employees
H1B Sponsorship
The Judge Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (3)
Funding
Current Stage
Public CompanyTotal Funding
unknown1997-02-14IPO
Leadership Team
Charlton Monsanto
Executive Vice President of Integrated Services and Innovation
Recent News
Seattle TechFlash
2025-09-12
2025-08-05
The Judge Group
2025-05-07
Company data provided by crunchbase