Vaco by Highspring · 17 hours ago
Warranty Filing Admin, Cincinnati, Oh
Sharonville, OH
Contract
Hybrid
New Grad, Entry Level
$23/hr - $28/hrVaco by Highspring is partnering with a growing organization that has experienced significant year-over-year growth, resulting in an increased volume of warranty claims. This role was created to support the accounting and warranty teams by helping process and clear a backlog of warranty filings.
Staffing & Recruiting
Hiring Manager
Grant Lonneman
Responsibilities
Receive, review, and process warranty claims submitted by customers or dealers
Validate warranty coverage and assess claim eligibility
Coordinate with internal teams, customers, and vendors to authorize returns, replacements, or repairs
Communicate with vendors through online portals to submit and track claims
Maintain accurate records of warranty claims, resolutions, and related costs
Ensure warranty claims comply with company policies and guidelines
Provide responsive, professional customer service to recurring customers
Qualification
Required
Strong communication and customer service skills
Comfortable working across multiple systems and vendor websites
Proficient in Microsoft Office, especially Excel
Strong attention to detail and ability to manage a high volume of transactions
Preferred
ERP experience preferred (Epicor Eclipse is a plus)
Warranty filing experience or familiarity is a plus, but not required
Company
Vaco by Highspring
Vaco is the Talent Solutions division of Highspring, a leading global professional services organization.
5001-10000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase