New York State Higher Education Services Corporation · 1 day ago
Business Systems Analyst 2
Albany, NY
Full-time
Hybrid
Senior Level
$87K/yr - $110K/yr
7+ years expThe New York State Higher Education Services Corporation (HESC) is the state’s student financial aid agency, responsible for centrally administering New York’s major college aid programs. The Business Systems Analyst 2 will work with the Innovation and Transformation Team to research requirements, analyze processes, and document business needs to support the development of new systems.
Financial ServicesHigher EducationNon Profit
Responsibilities
Research and elicit requirements while adhering to established standards and utilizing all necessary deliverables
Conduct studies to analyze and evaluate all required “as-is” and “to-be” processes and flows needed for the new system
Document business process deficiencies requiring resolution during and after implementation
Work with vendor, agency staff and stakeholders to collect, analyze, define, and document business and functional requirements
Assist with business process analysis, business process re-engineering, and developing workflow processes
Create and maintain requirement traceability documents, use cases, business requirements documents, flowcharts, and process models
In Agile setting, participate in scrum meetings, prepare user stories and acceptance criteria
Participate in quality reviews and deliverable acceptance, participate in functional and user acceptance testing
Supervise, train and mentor subordinate staff
Perform other duties as assigned
Qualification
Required
Seven (7) years of business analysis experience including: using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs; using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or; describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement; this includes creating, updating, and maintaining documentation through the system development life cycle; validating requirements throughout the product or system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals; or verifying requirements throughout the product/SDLC to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, or communicating with stakeholders
An associate degree may substitute for two years of experience
A bachelor's degree may substitute for four years of experience
A master's degree may substitute for five years of experience
A doctorate may substitute for six years of experience
One (1) year of permanent, contingent permanent, or 55b/c service as a Business Systems Analyst 2 OR in a position at the G-21 level or higher in a title designated as appropriate for transfer in accordance with Section 52.6 or 70.1 of the Civil Service Law
Benefits
Holiday & Paid Time Off
Health Care Benefits
New York State Employees’ Retirement System (ERS) Membership
NYS Deferred Compensation
Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
Public Service Loan Forgiveness (PSLF)
And many more.
Company
New York State Higher Education Services Corporation
The Higher Education Services Corporation (HESC) is a state agency in New York, United States that was created to help make higher education more accessible and affordable for New York residents.
51-200 employees
Funding
Current Stage
Growth StageRecent News
New York State Office of the Governor
2025-05-24
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