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ALFS Relationship Management Specialist/Associate | Hybrid jobs in United States
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Allianz Life · 4 hours ago

ALFS Relationship Management Specialist/Associate | Hybrid

Allianz Life is committed to securing the future of its employees and customers through an inclusive culture. The ALFS Relationship Management Specialist/Associate will serve as a primary point of contact for sales teams and producers, managing service requests and enhancing customer relationships.
InsuranceLife InsuranceRetirement
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Responsibilities

Build and maintain personal connections to solidify relationships with producers, business partners and peers
Participate in team and department projects, and special assignments
Demonstrate strong interpersonal skills, effective communications and interactions resulting in a positive impact to the customer experience
Provide customized service for assigned producers and wholesalers
Ensure distribution partners are aware of operational processes and changes
Review, research, problem solve and take action by responding to varied and complex service request, accommodations/exceptions and elevated service concerns
Apply extensive and broad knowledge of Allianz's business by working with multiple departments across the company to ensure problem resolution
Influence business results and customer behaviors on a broad range of resolutions by: monitoring trends, identifying opportunities and resolutions; soliciting and gathering customer feedback; providing and recommending improvements and educating producers and distribution partners
Utilization of artificial intelligence tools and resources (e.g. generative AI)

Qualification

Customer service experienceRelationship managementInterpersonal skillsProblem solvingArtificial intelligence toolsEffective communicationCollaboration

Required

2+ years of experience: Allianz experience or transferable customer service or relationship management skills
High School Diploma required
You must be legally authorized to work in the U.S. without requiring immigration sponsorship now or in the future. This includes holders of H-1B, H4, L-1, L-2, TN, OPT, CPT, and other nonimmigrant visas

Benefits

Comprehensive medical, dental and vision plan options
Flexible spending and health savings accounts
Tuition reimbursement
Student loan retirement program
Generous annual paid leave
An outstanding 401(k) company match
Life insurance
Discounted amenities, including an onsite health center, child development center, fitness facility, convenience store and two cafeterias

Company

Allianz Life

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Allianz Life Insurance Company of North America (Allianz Life®) has been trusted since 1896 to help millions of Americans prepare for financial uncertainties and retirement with a variety of innovative risk management solutions.

Funding

Current Stage
Late Stage

Leadership Team

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Jasmine Jirele
President and Chief Executive Officer, Allianz Life
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Bill Gaumond
Chief Financial Officer
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Company data provided by crunchbase