NEOGOV · 15 hours ago
Recreation Leader - Civic Center
NEOGOV is a company that supports the City of Denton, which is seeking a Recreation Leader for its Civic Center. The role involves assisting Parks and Recreation customers with registrations and inquiries, monitoring activities, and ensuring a safe and enjoyable environment for patrons.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Perform front-desk operations, including but not limited to, greeting customers, assist with addressing and resolving customer questions and concerns, provide phone, electronic and face-to-face support to customers, appropriately directing internal and external customers, registers participants for programs, explains various activity options, maintain appropriate documentation and/or reports, and performs cash handling responsibilities; escalate issues to supervisor, as appropriate
Monitor facility rentals; set up and take down equipment for special events; report any damages or defaults in contracts
Record hourly facility and class attendance
Provide care and protection for patrons, including responding immediately to emergencies and administering first aid as necessary
Maintain a clean and orderly environment for patrons including but not limited to, equipment and materials; ensure appropriate items are accessible, appropriate and in good condition for child use
Monitor facility during free play and classes; assist in the enforcement of department, site, and program rules and/or regulations, and safety precautions
Assist with birthday parties, programs, and special events, as needed
Transport passengers and/or chaperones on van or passenger bus for trips
Participate in staff meetings and annual training required by the department and by the State of Texas
Assist in the enforcement of department, site, and program rules and/or regulations, and safety precautions
Qualification
Required
High School Diploma or equivalent
Must be at least eighteen (18) years of age
Must have or obtain Red Cross or American Heart Association Adult CPR, AED & First Aid Certification designated timeframe outlined for program/within thirty (30) days of employment (online training is not valid)
Must have and maintain a valid Class “C” Driver's License and valid state required minimum automobile liability insurance prior to employment (must obtain Texas Class “C” driver's license and state required minimum automobile liability insurance within 90 days of hire per state law)
Must pass a drug test, driver's license check, criminal history background check, and social security number verification
Must pass a physical examination
Knowledge of applicable Federal and State laws parks and recreation, as well as City of Denton policies and procedures
Knowledge of leisure, social, health and legal needs of individuals with and without disabilities at all age levels
Knowledge of CPR/AED first aid procedures
Skill in problem solving; identifying problems and reviewing related information to develop and evaluate options and implement solutions
Skill at the beginner level, working with Microsoft Office 365, and other software systems to complete work
Skill in providing exceptional service to internal and external customers
Skill in interpersonal relationships, including using tact, patience, and courtesy
Skill in performing basic mathematical calculations with accuracy
Skill in operating 10-key adding machines, cash registers and balancing cash drawer
Ability to work independently to manage multiple work tasks while balancing competing priorities with attention to detail and in a fast-paced environment
Ability to establish and maintain effective interpersonal relationships
Ability to handle difficult and stressful situations with professional composure and confidentiality
Ability to communicate effectively, both in oral and written forms, for the needs of the audience
Ability to be flexible and adaptable to changing work environment to facilitate/accomplish needed activities
Ability to prepare and maintain reports
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
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2025-10-31
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