Christian Brothers Automotive Corporation · 18 hours ago
New Franchise Operations Intern | Support Center
Houston, TX
Internship
Hybrid
InternChristian Brothers Automotive is a company dedicated to serving others through automotive services. They are seeking a New Franchise Operations Intern to support the First Year Team in Operations at their Support Center, assisting new franchisees and their teams to build a foundation for sustained growth.
Automotive
No H1B
Responsibilities
Updating Playbooks/Manuals: Specifically updating the "CBA 101 Book" and supporting the creation of a "CBA 201 Book."
Process Documentation: Writing and finalizing pre-planned emails and communication templates to build efficiency for the team
Binder/Folder Audits: Checking to ensure specific physical resources are actually present in the stores and in Google Drive
Specific Data Projects: Running analysis on questions like "How fast to a million?" (tracking how long it takes newly opened stores to hit that revenue milestone)
Labor/Financial Tracking: Assisting with data entry or report generation to support the "Shop Analytics" focus
DVI Competition Screening: Acts as the first line of defense for the upcoming DVI video competition by checking if submissions meet basic criteria (e.g., correct sheet, under time limit, right vehicle mileage) before passing them to the technical team
Phone Call Evaluations: Listens to franchisee/store phone calls and provides feedback or transcripts (building on existing team efforts)
TekMetric/Inventory: Assists with setting up new store profiles, uploading inventory, and configuring settings
Store Visits: Travel to a shop for a few days to gain a "well-rounded picture" of the operation, which will enhance effectiveness in all other task areas
Qualification
Required
A current student or recent graduate, with relevant coursework that would be an asset to the role. This could include business, training and development, data analytics, operations and other majors
Self Starter: Someone comfortable taking initiative, researching solutions if needed, and not afraid to share ideas on how to improve processes
Written Communication: The ability to clearly and effectively convey information through text
Data Analysis & Technical Proficiency: Expertise in gathering, interpreting, and applying data, coupled with skill in utilizing software tools, particularly spreadsheet applications (e.g., Google Sheets or Microsoft Excel)
Attention to Detail & Organizational Skills: A methodical approach to tasks, ensuring accuracy and order in managing resources and information
Critical Thinking & Problem-Solving: The capacity to evaluate information objectively and develop effective solutions to challenges
Interpersonal & Listening Skills: The aptitude for interacting with others, building rapport, and understanding verbal communication
Relationally Driven: The capacity to build and maintain professional relationships, foster a collaborative spirit, and support team goals
Occasionally bending, twisting, and turning
Sitting for extended periods of time
Occasionally lift and/or move up to 25 pounds
Benefits
Hybrid & In-office Work Schedule
Paid Holidays
Internship includes a weekly group intern book club facilitated by key leaders, to build relationships and key career skills.
Company
Christian Brothers Automotive Corporation
Learn more about Christian Brothers Automotive at our main company page: http://www.linkedin.com/company/christian-brothers-automotive Christian Brothers Automotive is one of the fastest growing, full service auto repair companies in America! We were recently ranked the #2 Best Places to Work in Houston, TX by the Houston Chronicle and #226 on Entrepreneur Magazine's Franchise 500.
Founded in 1982
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Dana Mason
Chief Financial Officer
Janis Lino Jarosz
Chief Brand Officer
Company data provided by crunchbase