USAJOBS · 18 hours ago
Management and Program Analyst (Operations Analyst)
Atlanta, Georgia, USA
Full-time
Onsite
Mid, Senior Level
$113K/yr - $113K/yr
5+ years expUSAJOBS is seeking a Management and Program Analyst (Operations Analyst) for the US Small Business Administration, Office of Disaster Recovery & Resilience. This role is responsible for coordinating disaster recovery efforts and managing relationships with stakeholders in a field environment.
ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency
No H1B
U.S. Citizen Only
Responsibilities
As a Management and Program Analyst identifies major operating deficiencies in the Agency's Disaster Enterprise Loan program and provides innovative options to improve the system
Presents recommendations on proposed reports and studies to ensure the views of the Director, Office of Field Operations & Disaster Recovery and the Administration are properly, adequately, and persuasively represented
Coordinates and communicates with FEMA and state emergency management offices for the Director/Deputy Director to begin preliminary damage assessment surveys
Compiles completed damage assessment survey reports and other relevant information and organizes the information into the proper format for the Director and Deputy Director to review for determination of established regulatory criteria, thus qualifying for a declaration
Participates in the establishment of national policies, goals, and operating procedures for the effective management and delivery of the Disaster Enterprise Loan program initiatives
Supports national, state, region, local and stakeholder communities during disaster relief responses and identifies procedures to refine and strengthen the Disaster Enterprise Loan programs, building in procedures to develop and increase resiliency during the recovery process
Qualification
Required
U.S. citizenship is required
You must be able to obtain and maintain a Government travel credit card
Favorable background investigation required
This is not a bargaining unit position
Mandatory Overtime: In order to respond quickly and efficiently to disaster survivors, substantial compensated overtime hours may be required while on assignment (up to seven days a week and ten to fourteen hours a day)
If required to travel to a disaster site, you may encounter hazardous working and/or living conditions, for example, no water or electricity and/or minimal lodging facilities
You may be required to complete a one-year probationary period
Education may not be substituted for experience for this position
To receive credit, you must indicate the month and year as well as the average hours worked per week for each employer
Average work hours must be stated on the resume to quantify each period of work experience or that experience will not be credited toward meeting the specialized experience requirement
You must address the specific specialized experience required for each grade level of this position on your resume or application or you will be rated 'Ineligible' for that grade level
To qualify you must have at least 1 full year (52 weeks) of specialized experience equivalent in difficulty and complexity to the GS-12 level in the Federal service that has equipped you with the particular knowledge, skill, and ability to perform successfully in this position
This experience may have been gained in a Non-Federal service position
This Specialized Experience must demonstrate the following: Evaluate and measure the efficiency of disaster loan programs and consistency across impacted communities.; AND Prepares findings and presents comprehensive papers, briefings and reports to ensure best possible solutions for disaster recovery.; AND Analyzes statistical reports received from the Centers to identify potential problems such as workload imbalances, unusual backlogs, staffing needs, and funds & equipment needs; AND Conducts industry research and analysis of work products to define SBA goals, objectives, and strategies to develop performance measures; And Collects data from various sources, assesses data and determines needs and/or requirements
All qualification requirements must be met by 11:59 pm (Eastern Time) on 02/13/2026
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package.
If selected for this position, you will be eligible for benefits.
Company
USAJOBS
USAJOBS enables federal job seekers to access job opportunities across hundreds of federal agencies and organizations.
10001+ employees
Funding
Current Stage
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