Heartland · 18 hours ago
Senior Scrum Master
Alpharetta, Georgia, USA
Full-time
Hybrid
Senior Level
6+ years expHeartland is a Global Payment Holding Company that provides payment solutions for buyers and sellers. The Senior Scrum Master will lead cross-functional teams to deliver agile-based project deliverables, facilitate communication, and remove impediments while ensuring adherence to Scrum methodologies.
Credit CardsPaymentsTransaction Processing
No H1B
U.S. Citizen Only
Responsibilities
Effectively informs and negotiates with senior management on issues related to the Scrum process. Assess patterns of impediments, process challenges and engage team through Retrospective for improvements. Guides and develops clear Sprint standards while keeping team engaged and on task. Holds team accountable to Scrum values and practices. Applies advanced analysis and problem resolution skills to identify root cause to complex sources of impediments. Creates a team environment by establishing trust and transparency through collaboration and communication while preserving the Agile culture and restoring confidence
Drives a collaborative team environment that fosters creativity and innovation. Engages team to make sure stories and other project deliverables to the platform team are of sufficient quality and provided in a timely manner. Supports team building and team development by utilizing the abilities and skills of individuals, and fostering a feedback culture. Initiates, builds and maintains positive relationships with IT and internal customers to ensure effective completion of project work. Drives process measurement automation through tools. Creates visibility of progress, roadblocks, risks and process adherence through dashboards/tools to engage team and stakeholders for everyday action
Displays broad business and technical knowledge while partnering with development leads for capacity planning and resource allocation in all Agile tools. Guards and shields the team(s) from distractions and interruptions from external interferences
Promotes continuous team improvement, measures the team and helps the team and individuals measure themselves to be more productive and to produce higher quality products. Ensures quality and completeness of the product through unit, integration, and regression capabilities. Educates team, project office and management on Agile software principles and practices. Has a strong understanding of the overall business and of the business and technical terms presented
Uses expert analysis and problem resolution skills to identify complex and infrequent sources of impediments. Inspires creative solutions that identify the true source of impediments and demonstrates skills to remove impediments impacting the team
Qualification
Required
Bachelor's Degree
Degree in a related field of study from an accredited university. Additional related TSYS experience may be considered in lieu of a degree
Typically Minimum 6 Years Relevant Experience Required
Project management experience preferably within an established IT project management office or serving as a project manager for an Information Technology department. Minimum of 4 years Agile experience
Certified Scrum Master and other Agile project management certifications (CSM, SAFe, PMI-ACP)
Preferred
Typically Minimum 8 Years Relevant Exp
Extensive knowledge of Agile approaches including XP and Kanban
Previous experience with Agile tools and techniques including User Stories, ATDD, TDD, Continuous Integration, Continuous Testing and Agile Games
Benefits
Medical
Dental and vision care
EAP programs
Paid time off
Recognition programs
Retirement and investment options
Charitable gift matching programs
Worldwide days of service
Company
Heartland
Heartland is a fintech company offering payment processing services and point of sale systems for businesses and educational institutions.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2025-05-28Acquired
Leadership Team
Asif Bhagat, PharmD
ISO Partner
Becky Chapin
Client Partner
Recent News
2025-06-05
Payments Dive
2025-05-28
2024-06-01
Company data provided by crunchbase