Dexian · 17 hours ago
Settlement/Fund Operations Analyst
Dexian is a leading provider of staffing, IT, and workforce solutions. They are seeking a seasoned Client Service Operations Analyst to support day-to-day operational execution, exception management, and client issue resolution to ensure accurate, timely processing, and outstanding client outcomes.
Responsibilities
Execute end-to-end settlement processes for commercial paper, securities, and funds transfers, ensuring timely and accurate completion and adherence to cutoffs
Monitor, investigate, and resolve exceptions, breaks, and inquiries across cash, securities, and commercial paper workflows; escalate issues appropriately
Coordinate and confirm trade details, reference data, and settlement instructions; validate supporting documentation and ensure compliance alignment
Manage client inquiries and service requests, providing clear, professional communication and proactive issue follow-up for internal stakeholders and external clients
Perform daily reconciliations, confirmations, and control checks; maintain full audit trails and evidence of key controls
Ensure adherence to operational risk, compliance, and control frameworks; follow established SOPs while identifying opportunities for process improvement
Collaborate with cross-functional teams (Operations, Client Service, Risk/Compliance, Technology) to resolve complex issues and implement remediation plans
Prepare and maintain procedural documentation, metrics, and performance reporting; contribute to continuous improvement initiatives
Support new client onboarding, account setup, and validation of settlement instructions where applicable
Participate in testing for system enhancements, operational changes, and contingency/BCP exercises
Qualification
Required
5+ years of hands-on experience in commercial paper settlements, funds transfers, and security settlements within the financial services industry
Proven client service experience across internal stakeholders and external institutional clients; strong stakeholder management and communication skills
Demonstrated ability to operate within tight timelines and market cutoffs with high accuracy and accountability
Exceptional attention to detail with a strong control mindset and familiarity with audit requirements
Solid understanding of settlement cycles, market infrastructure, and standard messaging/confirmation processes
Experience handling exceptions, reconciliations, and investigations, including root-cause analysis and corrective action
Proficiency with operational systems related to settlements and payments; strong Excel skills for tracking, analysis, and reporting
Bachelor's degree in Finance, Business, Economics, or related field (or equivalent experience)
Preferred
Familiarity with market utilities and messaging (e.g., SWIFT, Fedwire, DTCC/NSCC, custodians, counterparties)
Experience with institutional clients such as asset managers, banks, corporates, or broker-dealers
Exposure to process improvement methodologies (Lean/Six Sigma) and KPI/metric reporting
Experience with operational change management, UAT, and documentation updates
Strong client service experience
Knowledge of DTC Market
Excel (VLOOKUP)
Company
Dexian
Dexian provides services for staffing, talent development, and consulting, with a focus on technology, finance, and project management.
Funding
Current Stage
Late StageRecent News
2025-11-19
Company data provided by crunchbase