BFC Solutions · 19 hours ago
Training Director
Nashville, TN
Full-time
Onsite
Director/Executive
8+ years expBFC Solutions is seeking a Training Director, Frontline Enablement to build and lead an enterprise training function focused on the frontline workforce. The role involves owning onboarding processes, enhancing safety training, and driving operational efficiency through standardized training models.
Manufacturing
Responsibilities
Own the end-to-end onboarding experience for frontline roles from pre-boarding through the first 90 days, including role-based learning paths, proficiency milestones, and supervisor reinforcement
Build structured 30/60/90-day plans for prioritized frontline roles that clearly define expectations, milestones, and readiness to work independently (as applicable)
Partner with Operations and HR to ensure onboarding is operationally realistic, consistently delivered across regions, and reinforced through leader routines (ride-alongs, coaching checklists, and sign-offs)
Improve early-tenure retention and reduce quick quits by strengthening role clarity, readiness, and manager follow-through during the first 90 days
Partner with the Safety Director to embed safety into frontline onboarding and ongoing training, ensuring employees are safety-ready before independent field work (as applicable)
Build and maintain practical, role-relevant safety training content and tracking (hazard identification, ladder/fall prevention, tools/equipment safety, customer-site readiness, vehicle/driver expectations, and LOTO as applicable)
Equip frontline leaders with reinforcement tools (safety moments, coaching checklists, observation guides) and ensure training completion and documentation discipline
Design and deploy training that improves operational execution and efficiency, including route readiness, job closeout and documentation expectations, quality standards, and customer communication behaviors
Partner with Operations leaders to identify performance gaps and process friction, then translate those into targeted training, job aids, and field-ready playbooks
Support systems/process rollouts with training, quick guides, and leader enablement to drive adoption and consistency (e.g., scheduling, timecard practices, field reporting tools, as applicable)
Establish curriculum architecture, content standards, and version control to ensure consistent training across regions and roles
Lead a blended delivery model (in-person, virtual, field-based, digital) and train-the-trainer approaches to scale across a dispersed workforce
Build measurement and reporting that ties training to business outcomes, including time-to-ramp, 30/60/90-day retention, safety readiness, incident trends for new hires, completion and proficiency validation, and quality/rework indicators
Build supervisor enablement programs focused on frontline leader routines: huddles, coaching, observations, accountability conversations, and reinforcement of onboarding and safety expectations
Provide leaders with practical toolkits to assess proficiency and sustain performance (checklists, scorecards, coaching guides, and standard work)
Qualification
Required
Bachelor's degree in Organizational Development, Education, HR, Business, or related field (or equivalent experience)
8+ years of progressive training/learning leadership experience, including significant experience supporting frontline and distributed workforces
Demonstrated success improving frontline onboarding outcomes, safety readiness, and operational efficiency through scalable training systems
Strong program management skills and the ability to drive adoption through leader routines and field reinforcement
Experience with LMS platforms, content development, facilitation, and training analytics
Ability to travel nationally up to 25-40%
Ability and willingness to work primarily from BFC's Nashville office (this role is not remote)
Preferred
Experience in route-based services, facilities maintenance, construction trades, logistics/transportation, or manufacturing
Experience building train-the-trainer models and supervisor reinforcement systems
CPTD/ATD credentials or instructional design certification a plus
Benefits
Competitive pay and benefits
Company
BFC Solutions
BFC solutions is a facilities services company that manufactures air filter.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2018-01-01Acquired
2014-10-06Private Equity
Leadership Team
Jason Cocco
President
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