Google · 8 hours ago
Feedback Operations Program Manager, gTech Users and Products
Boulder, CO, USA
Full-time
Onsite
Mid, Senior Level
$137K/yr - $200K/yr
8+ years expGoogle is a leading technology company focused on creating helpful and trusted experiences across its product ecosystem. The Feedback Operations Program Manager will drive business outcomes and oversee streamlined operations, collaborating with various teams to deliver actionable insights and optimize program performance.
AppsArtificial Intelligence (AI)Cloud StorageSearch EngineSEO
Responsibilities
Serve as a primary interface for product support managers seeking to leverage in-product user feedback to inform and influence Google’s product teams. Guide the process and information architecture design to support product engineering, design, and market development decision-making
Design and deliver new feedback analysis and insight initiatives through a large vendor team. Collaborate with the vendor manager to ensure quality of outputs through oversight, measurement, validation, reporting, and actions
Drive operational efficiencies through process and resourcing improvements
Leverage data to advocate for and pilot technology solutions that enable data-driven operation
Assist in charting a goal for service expansion and modernization and deliver against a long-term roadmap
Qualification
Required
Bachelor's degree or equivalent practical experience
8 years of experience in a project management or a customer-facing role
Preferred
Experience in operational excellence (e.g., Lean, Six Sigma), or leading technology improvement projects
Ability to manage multiple, time-sensitive projects with engaged priorities and multiple stakeholders
Ability to work independently to drive projects to completion with high attention to detail
Ability to draw insights from data and manage recommended actions
Excellent leadership, problem-solving, strategic, and investigative skills
Benefits
Bonus
Equity
Benefits
Company
Google specializes in internet-related services and products, including search, advertising, and software. It is a sub-organization of Alphabet.
10001+ employees
H1B Sponsorship
Google has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8763)
2024 (8872)
2023 (9682)
2022 (11626)
2021 (9109)
2020 (9785)
Funding
Current Stage
Public CompanyTotal Funding
$26.1MKey Investors
Kleiner Perkins,Sequoia CapitalAndy Bechtolsheim
2004-08-19IPO
1999-06-07Series Unknown· $25M
1998-11-01Angel· $1M
Leadership Team
Sundar Pichai
CEO
Thomas Kurian
CEO - Google Cloud
Recent News
Small Business Trends
2026-01-24
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Search Engine Journal
2026-01-24
Company data provided by crunchbase