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Donor Experience Manager jobs in United States
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YouVersion · 2 days ago

Donor Experience Manager

YouVersion is a ministry of Life.Church focused on leading people to become fully devoted followers of Christ. The Donor Experience Manager is responsible for enhancing donor experiences through strategic planning and execution of projects that connect givers to the ministry's vision and impact.
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Responsibilities

Support and execute initiatives and strategic projects in the areas of content, messaging, and gifts, and events for YouVersion givers
Manage team projects and goals by creating timelines, gathering key takeaways, following up on action items, and executing deliverables, working across YouVersion support teams
Partner with Donor Operations to execute a donor gifting strategy that thanks givers and conveys impact, including ideation, creative gifting options, messaging, timing, ordering, and excellence in presentation
Help plan and execute donor events and experiences
Manage the expectations of internal stakeholders while providing regular updates on Experience team project milestones and timelines
Track and evaluate key metrics for Experience team to ensure goals, milestones, and deliverables are being met for goals and projects
Collaborate with the Experience, Operations, Generosity, Marketing, and Donor Relations teams to plan and execute projects as needed for Sowers, Major Donors, Foundations, Churches, and key relationships
Provide logistical, relational, and experiential support to donor and church visitors, as needed, supporting the overall goals and actions of the YouVersion Development team
Act as a team ambassador and represent the church culture within Life.Church Central Operations, YouVersion, Campuses, and to all givers

Qualification

Donor relationsEvent planningProject managementOrganizational managementCommunication skillsProblem-solvingSelf-motivationTime managementFlexibility

Required

Excellent verbal, written, and interpersonal communication skills to maintain and foster partnerships
Ability to self-motivate, make independent decisions, and solve problems with innovation
Effective at multi-tasking and time management to meet strict deadlines while remaining flexible and open to change
Effective at process and organizational management to coordinate, structure, and provide vision to projects
High school diploma or GED
College degree in a related field
3 - 5 years of related work experience

Benefits

Paid parental leave, including maternity, paternity, and adoption leave.
Generous employer-paid leave for the use of vacation, sick time, and other qualifying reasons.
Innovative and comprehensive Medical, Dental, and Vision insurance that provides team members with useful resources and savings to navigate their holistic health.
Life insurance policy provided for all staff members at 2x annual salary at no cost. Additional life insurance coverage is available to purchase.
Short-Term and Long-Term disability is covered at 100% for full-time qualified staff members.
Comprehensive wellness and mental health benefits allow staff to proactively invest in their physical and emotional health.
Generous 401(k) retirement plan allowing a team member to have up to 12.5% (including employee contribution, employer match, and employer discretionary contribution) contributed into their account in their first year. It doesn’t stop there—the more years on staff, the greater the investment!
$160 annually in development dollars for team members to invest in their professional growth.
Casual dress and work environment.

Company

YouVersion

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YouVersion is an online Bible engagement application for Android, iOS and Windows 8 operating systems. It is a sub-organization of Life.Church.

Funding

Current Stage
Growth Stage

Leadership Team

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Bobby Gruenewald
Chief Executive Officer
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Company data provided by crunchbase