Deloitte · 1 day ago
Workstation Deployment Technician - Westlake
Westlake, TX
Full-time
Onsite
New Grad, Entry Level
$41K/yr - $84K/yrDeloitte Technology US (DT - US) is seeking a Workstation Deployment Technician to oversee hardware deployment and ensure quality assurance. The role involves managing laptop configurations, troubleshooting issues, and maintaining accurate documentation while collaborating with various teams.
AccountingConsultingFinancial ServicesLegalProfessional ServicesRisk Management
No H1B
Responsibilities
Receive and unbox laptops from vendor shipments promptly, ensuring devices are stocked and prepared for deployment
Maintain accurate inventory by tracking, accounting for, and documenting all assets throughout their lifecycle
Collaborate with the Asset Management and local teams to ensure equipment availability
Deploy laptops across the organization, configuring settings on both Windows and Apple devices
Manage accounts, profiles, and policies using Active Directory
Collaborate with the Asset Management Team to coordinate nationwide laptop distribution and shipping, supporting regional inventory balancing efforts
Perform quality assurance and compliance checks on all equipment prior to deployment
Perform thorough quality control checks on repaired laptops to verify functionality and compliance with standards before final release
Identify and troubleshoot hardware and software issues
Process, evaluate, and document incoming damaged laptops, ensuring accurate assessment and tracking prior to repair dispatch
Create, update, and manage ServiceNow tickets to ensure timely resolution and compliance with service level agreements (SLAs)
Provide general support to the Technology team, working independently and prioritizing tasks as needed
Prepare laptops for end-of-life disposal and coordinate asset disposition
Lift up to 50 lbs. and push heavy carts as required
Work overtime and occasional weekends/holidays as needed
Perform other job-related duties as assigned
Qualification
Required
Associate degree or an equivalent level of training or experience
Experience at workstation deployment, workstation image creation, and management
Possess knowledge of MS-Office products including MS Outlook and Excel
Be able to lift to 50lbs and push heavy carts
Onsite at Westlake, TX Deloitte office with ability to work overtime, including nights and weekends as needed
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
Ability to travel up to 10%, on average, based on the work you do and the clients and industries/sectors you serve
Preferred
HP, Dell and Apple certification
Must be able to interact with all levels in the organization
Company
Deloitte
Deloitte is a business consulting company that offers audit, consulting, financial advisory, and tax services.
Founded in 1845
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Anne Muraya
Chief Executive Officer - East Africa
Joe Ucuzoglu
Global Chief Executive Officer
Recent News
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