Toast · 1 day ago
Manager, Retail Product Partnerships
United States
Full-time
Remote
Mid, Senior Level, Lead/Staff
$115K/yr - $184K/yr
8+ years expToast creates technology to help restaurants and local businesses succeed in a digital world. The Manager of Retail Product Partnerships will be responsible for managing and growing relationships with retail partners, driving business impact through partner-generated revenue, and collaborating with various teams to enhance the partner ecosystem.
DeliveryPoint of SaleSaaS
Responsibilities
Manage and grow a portfolio of high-performing Retail partners, serving as the primary relationship owner and strategic point of contact
Drive measurable business impact by increasing partner-generated ARR, partner referrals, and mutual retention
Work with Retail leadership to identify and recruit new Retail partners that fill ecosystem gaps, enhance product value, and support key needs across Sales, Customer Success, and Product
Own the end-to-end partner lifecycle — from initial sourcing, evaluation, and contracting to onboarding, enablement, scaling, and renewal
Develop and track key KPIs (e.g., partner revenue contribution, referral volume, partner adoption metrics), using data to prioritize investments and surface insights to leadership
Lead regular business reviews with partners to align on goals, share performance insights, and identify expansion opportunities
Collaborate cross-functionally with teams across Product, Sales, Marketing, and Legal to ensure partner alignment and integration success
Negotiate partner contracts confidently, ensuring fair and scalable terms that drive long-term ecosystem value
Contribute to Retail ecosystem strategy, helping define which partner types are critical to support Toast’s growth and Retail success
Qualification
Required
8+ years of experience in partnerships, business development, or ecosystem management, ideally at a technology company
Demonstrated success managing Retail partner portfolios with measurable impact on ARR or referral growth
Strong analytical skills and comfort working with data to assess performance, model growth potential, and inform strategy
Confident contract negotiator, able to balance commercial and strategic considerations
Excellent relationship management and communication skills, with the ability to engage stakeholders from executives to operational leads
Experience collaborating across multiple internal teams (Sales, Product, CS, Legal, Marketing)
Highly organized and self-driven — able to thrive in a fast-paced, evolving environment with minimal oversight
Experience in the hospitality or Retail technology industry is strongly preferred
Experience working with geographically dispersed teams and colleagues
Technically fluent: Technical understanding of integrations (APIs, webhooks, etc), with the ability to translate technical concepts into business solutions
Willingness to travel as needed (less than 20%)
Preferred
Experience leveraging tools such as Salesforce, Monday.com, and Snowflake to manage partner pipelines and performance
Understanding of Retail go-to-market dynamics and how partnerships can accelerate adoption and customer success
Benefits
Cash compensation (overtime, bonus/commissions, if eligible)
Benefits
Equity (if eligible)
Company
Toast
Toast is a point-of-sale and restaurant management platform designed for businesses in the food service and hospitality industry.
1001-5000 employees
H1B Sponsorship
Toast has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (26)
2024 (32)
2023 (39)
2022 (66)
2021 (29)
2020 (17)
Funding
Current Stage
Public CompanyTotal Funding
$961.95MKey Investors
12 West CapitalBessemer Venture Partners,Greenoaks,Tiger Global Management,TPGTCV,Tiger Global Management
2021-09-22IPO
2020-11-23Secondary Market· $60M
2020-02-14Series F· $400M
Leadership Team
Aman Narang
CEO and Co-Founder
Steve Fredette
Co-founder and President
Recent News
The Motley Fool
2026-02-04
Benzinga.com
2026-02-03
Crunchbase News
2026-01-23
Company data provided by crunchbase