Concord · 3 hours ago
Senior Technical Program Manager
Concord is an execution company focused on enhancing customer experiences and optimizing operations through technology and data. As a Senior Technical Program Manager, you will drive operational mechanics and ensure predictable delivery for a global technology organization dedicated to improving financial literacy through innovative digital products.
Software
Responsibilities
Drive the Operating Rhythm: Own the end-to-end operational mechanics from sprint planning to quarterly delivery, ensuring seamless handoffs between Product, Design, Curriculum, and Engineering
Ensure Predictable Delivery: Build and manage comprehensive program plans for complex initiatives, focusing on accurate estimation and the elimination of "surprises" through proactive risk mitigation
Facilitate Cross-Functional Governance: Lead critical forums including Design Reviews, Bug Hunts, and Product Syncs to maintain high standards of accountability and execution rigor
Master Stakeholder Transparency: Serve as the primary point of contact for Intuit partners, translating technical progress into clear status narratives that keep stakeholders engaged and informed
Champion Data-Driven Improvements: Analyze team performance and "what’s not working" to implement lightweight, scalable process improvements that increase velocity without adding unnecessary overhead
Navigate Tradeoffs and Prioritization: Identify and socialize critical path risks and resource conflicts early, facilitating timely decision-making to keep high-visibility deadlines on track
Qualification
Required
Must be authorized to work legally in the US without sponsorship, now or in the future
5+ years of Technical Program Management experience, including 2–3+ years supporting smaller, early-stage (0–1) product teams
Self-starter with the ability to track complex technical and program details, manage ambiguity, and coordinate across highly cross-functional teams
Excellent leadership and interpersonal skills; demonstrated ability to influence without authority in a matrixed environment and operate effectively at all levels
Outstanding communication skills with the ability to communicate program goals and progress to executive audiences
Translate technical complexity into clear risks and tradeoffs
Dive into details with engineering teams when needed
Exceptional ability to build trusted relationships and leverage them to drive alignment and delivery across organizational boundaries
Strong understanding of SaaS technologies and software development life cycles, with demonstrated ability to collaborate deeply with engineering teams on complex technical programs
Experience establishing or maturing operating rhythms, execution frameworks, or delivery mechanisms that scale with team and product growth
Benefits
Health, Dental, and Vision Insurance: Comprehensive coverage to support your overall well-being.
Employer Contributions to Health Savings Accounts (HSA): For employees enrolled in High Deductible Health Plans, Concord contributes toward your HSA.
Flexible Spending Accounts (FSA): Options for healthcare and dependent care expenses, plus a Lifestyle Spending Account (LSA) for wellness and personal development.
Disability Insurance: Short-term (up to 12 weeks) and long-term coverage, fully paid by the employer.
Life and AD&D Insurance: Employer-provided coverage with options for additional voluntary coverage.
Employee Assistance Program (EAP): Support for legal, financial, and personal challenges.
401(k) Retirement Savings: 1% employer match.
Career Growth Opportunities: Pathways for advancement and skill development.
Team Engagement Activities: Regular team-building events and company-sponsored activities to foster collaboration and connection.
Company
Concord
Concord is a technology consultancy building connected customer experiences backed by powerful AI & analytics and underpinned by secure IT foundations.
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
H.I.G. Capital
2021-04-06Private Equity
Recent News
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2022-04-01
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2022-02-09
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