Empower Professionals Inc - Talent & IT Services · 1 day ago
AEM ADmin
United States
Contract
Remote
Mid LevelEmpower Professionals Inc - Talent & IT Services is seeking an AEM Admin responsible for the operational excellence and governance of the AEM Assets Cloud platform. This role involves monitoring system performance, troubleshooting issues, and ensuring compliance with security guidelines while providing technical support to users.
ComputerSoftware
Responsibilities
Platform Operations & Maintenance
Oversee the technical management and daily operations of the AEM Assets Cloud platform
Monitor AEM Assets system performance (compute services, orchestration, replication, CDN usage, storage)
Troubleshoot platform issues, coordinate fixes with engineering and support teams, and ensure optimal uptime and availability
Manage platform configuration, user access, and environment health across author, preview, and publish tiers (leveraging AEM Cloud Manager CI/CD)
Governance, Security & Compliance
Implement and enforce cloud platform governance, including asset lifecycle policy, metadata standards, and compliance with enterprise and industry security guidelines
Maintain role-based access controls and user entitlement management via IMS (Identity Management Service)
Support audit requirements through logs, monitoring, reporting, and platform usage reviews
Monitoring & Incident Management
Maintain active monitoring of cloud system health, asset processing pipelines, workflows, and integrations
Respond to incidents, perform root cause analyses, and implement preventive measures
Collaborate with Cloud Service providers and internal SRE/DevOps teams when escalations arise (aligned with Adobe cloud operations responsibilities)
Workflow, Automation & Efficiency
Support and optimize AEM workflows used for creative production, processing, approvals, and delivery
Develop and implement automations and light orchestration to increase operational efficiency across cloud components
Monitor and enhance the performance of the Assets Compute services (e.g., image/video renditions, Sensei powered metadata extraction)
Integrations & Ecosystem Support
Maintain integrations across Adobe Creative Cloud, Workfront, Workfront Fusion, Marketing systems, and external platforms (as referenced in AEM Assets on Cloud RACI)
Ensure stability of API driven and Cloud Manager–based CI/CD interactions with AEM Assets environments
Collaborate with partner teams when new integrations or enhancements are required
User Support & Enablement
Provide technical support to users requiring access, troubleshooting, or workflow guidance
Assist content authors, librarians, activation leads, and creative teams with platform operations (based on enterprise RACI roles)
Support training, onboarding, best practice documentation, and platform communications
Qualification
Required
Troubleshooting
Incident management
Adobe AEM
CI/CD
Hands on experience with AEM Assets as a Cloud Service, Cloud Manager, and Adobe Admin Console
Understanding of cloud native architecture, autoscaling, and distributed systems
Familiarity with DAM best practices (metadata, taxonomy, workflows, governance)
Ability to interpret logs, troubleshoot platform errors, and analyse performance metrics
Knowledge of Adobe Sensei automation capabilities and asset processing pipelines
Strong communication and cross team collaboration
Ability to operate in high ambiguity environments with proactive problem solving
Excellent documentation, organization, and stakeholder management abilities
Company
Empower Professionals Inc - Talent & IT Services
Managed Technology Services: We provide end-to-end managed IT services, including consulting, design, development, testing, and support.
Founded in 2004
201-500 employees
H1B Sponsorship
Empower Professionals Inc - Talent & IT Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (17)
2024 (19)
2023 (20)
2022 (26)
2021 (31)
2020 (66)
Funding
Current Stage
Growth StageCompany data provided by crunchbase