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Solutions Engineer jobs in United States
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RobotLAB Inc. · 1 day ago

Solutions Engineer

RobotLAB Inc. is a company focused on automating tasks using robotics and AI for various businesses. They are looking for a Solutions Engineer to act as the technical authority during the pre-sales cycle, partnering with Sales to recommend robot configurations and support demos.
Information Technology & Services
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H1B Sponsor Likelynote
Hiring Manager
Sherry Gaff
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Responsibilities

Act as the technical authority during the pre‑sales cycle for B2B robotics solutions
Assess customer environments, workflows, and use cases to recommend the appropriate robot models and configurations
Support onsite demos and proof‑of‑concepts (POCs), including setup, validation, and defining success criteria
Translate customer requirements into technical solutions and deployment architectures
Lead technical discovery alongside Sales Consultants to identify constraints, risks, and dependencies
Draft and review Scopes of Work (SOWs) in collaboration with Sales and Implementation teams
Address technical objections related to performance, safety, IT/networking, security, and integrations
Serve as the primary liaison between Sales and Implementation to ensure accurate handoff and feasibility
Validate customer infrastructure readiness (network, elevators, doors, safety, power, IT policies)
Support pricing accuracy by defining technical scope, effort, and complexity drivers
Maintain up‑to‑date knowledge of robot platforms, software, accessories, and partner solutions
Contribute to sales enablement materials (technical playbooks, demo scripts, best practices)
Identify risks early and recommend mitigation strategies prior to contract execution
Support post‑sale escalations when technical clarification is required (without owning delivery)

Qualification

Pre-sales technical experienceNetworking basicsTechnical presentation skillsDocumentation skillsCollaboration with IT stakeholdersStructured discoveryWritten communication

Required

Experience in pre‑sales technical roles (Solutions Engineer/Sales Engineer/Implementation Consultant/Field Engineer)
Strong understanding of networking basics (Wi‑Fi/LAN, VLANs, firewalls concepts), security posture, and IT stakeholder collaboration
Comfort presenting and translating technical detail to non‑technical buyers (Ops, Facilities, IT)
Ability to run structured discovery and document requirements clearly
Willingness to travel for onsite demos/POCs as needed
Strong written skills for SOWs, diagrams, and handoff documentation

Company

RobotLAB Inc.

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RobotLAB is powering the last mile of robotics and AI, bringing turnkey autonomous solutions, from cleaning and delivery to security and customer service, directly to businesses nationwide and beyond.

H1B Sponsorship

RobotLAB Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (2)

Funding

Current Stage
Growth Stage

Leadership Team

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Elad Inbar
CEO
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Heather K.
Enterprise and Partnerships Sales Manager
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Company data provided by crunchbase