PPL Corporation · 9 hours ago
Supervisor - OT App Support
Allentown, PA
Full-time
Onsite
Senior Level
5+ years expPPL Corporation is one of the largest investor-owned utility companies in the United States, dedicated to creating sustainable value for its customers and communities. The Supervisor - OT App Support is responsible for guiding Operations Application Support staff to ensure safe and reliable operation of Transmission and Distribution Systems while overseeing the development of operational technology systems.
Electrical DistributionEnergyMarketing
Responsibilities
Lead, direct and/or assist with organizing and prioritizing work group activities, assigning and/or scheduling work duties to meet required completion dates
Evaluate direct reports for the purpose of developing organizational talent and building expertise in areas required by the department
Develop leadership skills and coordinate technical training aspects for self and group members
Work with other departments on cross-functional technical and business teams, working groups or committees to achieve goals and objectives of the department and company
Assist in the development of changes in methods or processes in assigned area of responsibility and make recommendations for implementation
Translate operational needs of control centers into technical requirements for supported applications
Optimizes operation of EMS and associated computer systems through continuous monitoring of performance characteristics, performing or coordinating database updates, and identifying and correcting areas of deteriorating application performance
Keeps current with all technical aspects of the transmission and distribution systems and their technological advancements, including those supporting computerized data associated with the EMS through constant study, personal development, and vendor engagement
Assist in the preparation, monitoring and forecasting of the department budget
Support the development of section and department goals and metrics
Select, train, coach, and develop direct reports to build self-motivated and effective teams
Evaluate workload, manpower requirements, and technical abilities to identify and recommend the need for overtime use of additional resources
Evaluates and monitors EMS admin contractors and consultants
Research and analyze technical and/or business plans, designs, proposals, projects or strategies; provide results and/or recommendations in support of department objectives
Review, revise and communicate procedures in support of administrative and technical improvement initiatives. Responsible for the application of organizational policies
Set priorities to ensure task completion and coordinates work activities with other supervisors, acting as a liaison with other sections or departments
Maintain positive working relationships with control room staff and leadership as well as external oversight/regulating entities such as PJM, ISO-NE, RF, NPCC, etc
Establish a high-level understanding of where operational applications fit into the overall IT and power system architecture
Provide urgent leadership support and direction during the real-time troubleshooting of application issues
Assist in investigations related to operational incidents and system failures/deficiencies
Perform special tasks, initiatives, or projects assigned by manager
If applicable, in-person supervision of employees to ensure compliance with FLSA wage and hour issues as well as to monitor compliance with safety rules
Performs other duties as assigned
Complies with all policies and standards
Qualification
Required
Bachelor's Degree - ABET Accredited Bachelor's degree in Engineering, Computer Science, or Information Technology (IT)
5+ years of related experience (Engineering, IT or System Operations), or a master's degree in engineering, computer science or IT plus 3 years of related experience, or a PhD in Engineering plus 2 years of related experience
Demonstrated leadership skills by achieving positive results under non-ideal circumstances
Working knowledge of regulatory requirements and industry codes and standards related to the electric utility industry
Preferred
Experience with GE AEMS or ADMS
Comprehensive knowledge of department programs, policies, procedures and business plans
Demonstrated ability to provide technical direction to technical and non-technical personnel
Knowledge of advanced management theories, practices and techniques
Sound judgment, technical insight, and strong initiative to direct other engineers on resolution of complex issues
Strong verbal and written communication and influencing skills
Ability to work well with individuals on all levels of the organization
Knowledge of relevant NERC CIP, IRO, COM, EOP and TOP standards
Company
PPL Corporation
PPL Corporation’s family of companies provide electricity and natural gas to power our customers’ lives.
5001-10000 employees
H1B Sponsorship
PPL Corporation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (4)
2023 (8)
2022 (5)
Funding
Current Stage
Public CompanyTotal Funding
$1.29BKey Investors
US Department of Energy
2025-11-19Post Ipo Debt· $1.15B
2024-09-12Grant· $72M
2024-02-02Grant· $72M
Leadership Team
Vincent Sorgi
President and Chief Executive Officer
Dean A. Del Vecchio
EVP Chief Technology and Innovation Officer
Recent News
The Morning Call
2026-01-22
Company data provided by crunchbase