JMA Wireless · 17 hours ago
IT Applications Manager (SAP) - Syracuse, NY
Syracuse, NY
Full-time
Onsite
Senior Level, Lead/Staff
$160K/yr - $173K/yr
10+ years expJMA Wireless is restoring U.S. leadership in wireless technology at a critical time in the transition to 5G. They are seeking an experienced IT Applications Manager to oversee and optimize business applications, particularly focusing on SAP, to enhance operational efficiency and support business processes.
Communications InfrastructureWireless
Responsibilities
Ensure the SAP environment runs optimally, providing hands-on support for day-to-day operational issues and complex troubleshooting
Manage SAP upgrades, patches, and system enhancements, analyzing the platform's business value to suggest improvements for efficiency and scalability
Ensure the security and integrity of the SAP environment, including user access, data privacy, and compliance with industry regulations and company standards
Generate technical health reports for the SAP landscape, focusing on system performance, API/integration throughput, batch job success rates, CPI/middleware latency, and system-wide resource utilization to provide senior management with a transparent view of landscape stability
Enforce standards, guidelines, and implementation methods by adopting a formal methodology to streamline deployments and reduce technical debt
Establish and enforce data governance policies to maintain a 'single source of truth' for corporate reporting and financial consolidation
Resolve complex technical issues related to SAP functionality and integration, coordinating with internal IT departments and external vendors as required
Prioritize the SAP roadmap based on business impact; prepare and maintain project plans, budgets, and resource allocations to ensure focus on high-value initiatives
Convert complex business aspirations into high-quality functional specifications, ensuring the 'Why' (business value) is defined before the 'How' (technical configuration)
Directly author and maintain comprehensive documentation for SAP configurations, business processes, and technical troubleshooting guides, while establishing standards for the team’s documentation output
Drive end-to-end change management protocols, safeguarding business continuity through rigorous UAT and formal stakeholder sign-off
Manage external implementation partners and offshore resources to ensure adherence to strict SLAs, budget constraints, and architectural standards. Serve as the primary escalation point for vendor performance
Lead and mentor a team of SAP specialists, fostering collaboration and providing guidance on best practices and continuous improvement
Qualification
Required
Bachelor's degree in Information Technology, Computer Science, or a related field; equivalent professional experience will also be considered
Minimum of 10 years of experience managing Enterprise Application landscapes, with at least 5 years dedicated to technical SAP leadership and the delivery of high-impact solutions through close partnership with business stakeholders
Strong ERP knowledge and cross-functional understanding with hands-on experience in related SAP applications/modules like Sales & Distribution, Inventory, Costing, Manufacturing, Planning, and Project Systems with an understanding of Financials as an advantage
Clear understanding of end-to-end integration architecture between S/4HANA and the broader ecosystem, including SAP products (e.g. C4C, AVC, CPQ) and critical third-party solutions (e.g., Avalara, Medius)
Extensive experience with SAP system upgrades, complex system enhancements, and high-priority production support
Strong familiarity with SAP cloud offerings and BTP is highly desirable to support the organization's future-state
Benefits
Employee discounts
Financial, legal and/or childcare resources and support
Comprehensive health and wellness coverage
Monetary rewards towards health goals
Numerous company-provided personal protection benefits at no additional cost to you
Company
JMA Wireless
JMA Wireless is the leading global innovator in mobile wireless connectivity solutions that assure infrastructure reliability.
501-1000 employees
H1B Sponsorship
JMA Wireless has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (23)
2024 (19)
2023 (20)
2022 (23)
2021 (14)
2020 (15)
Funding
Current Stage
Late StageTotal Funding
$44MKey Investors
U.S. Department of Commerce
2024-12-13Grant· $44M
Leadership Team
John Mezzalingua
CEO
Linda Chapman
Head of Human Resources
Recent News
2025-11-02
2025-08-27
Fierce Wireless
2025-08-16
Company data provided by crunchbase