Northampton County · 23 hours ago
Unit Clerk
Northampton County is seeking a Unit Clerk to function as a clerical assistant to the Charge Nurse. The role involves managing resident medical records, coordinating admissions, and providing exceptional customer service while ensuring accurate documentation and communication within the healthcare team.
GovernmentHuman ResourcesOffice Administration
Responsibilities
Assumes responsibility for creation, maintenance, and organization of active resident medical records/charts
Initiates all charts and forms appropriate to an admission. Checks charts for proper document sequence
Orders all supplies for new admissions and transfers. Maintains inventory of new admit packets, bracelets, etc., to prepare for new admissions
With assistance from a Certified Nurse Aide, inventories new residents' personal articles and clothing upon admission, transporting clothing to seamstress for labeling
Prepares documentation for transfers and hospital returns. Ensures that all required documentation is included and all required signatures have been obtained
Separates and organizes charts according to death/discharge status. Organizes and distributes inactive medical records to the Medical Records Administrator
Creates, updates and maintains various logs, lists, and forms as directed by supervisor
Updates resident census. Maintains, types, and updates residents' addressograph cards and name bracelets
Contacts medical department to schedule residents for clinics, x-rays, tests, hospital admissions. Maintains log of lab work, tuberculosis testing, and infection control reports of residents. Reports logged information as necessary to other divisions
Verifies nursing personnel with house supervisor. Delivers twenty-four-hour nursing reports to Nursing Supervisors
Transports medical equipment to CSR as scheduled, according to prescribed schedule
Transcribes and sends resident meal selections according to prescribed schedule. Completes and maintains supplemental feeding order forms
Answers telephone and intercom and responds to emails. Provides exceptional customer service by effectively communicating with visitors, residents, County staff, and staff from other medical offices and agencies by telephone, email, or in person. Adequately resolve visitors' issues, takes message, or directs visitors to appropriate staff able to provide assistance
Pages/contacts personnel when requested
Communicates between members of the health care team under the guidance of the professional staff. Initiates calls and/or emails to hospitals, clinics and doctor's offices for any necessary reports, such as X-rays, cat scans, etc. Communicates information received to supervisor
Checks daily Therapeutic Recreation activities and informs staff at report
Reports emergent situations, such as medical, fire, disaster, security alert, etc
Maintains inventory, checking office, medical, weekly, and daily supplies from storeroom, CSR, and dietary, ordering supplies when necessary
Establishes and maintains files in alphabetic, chronological, numerical or other order. Retrieves requested materials from files. Signs, date-stamps or otherwise identifies and/or controls files. Copies charts or forms necessary for transfer and delivers or receives from other divisions or outside agencies
Upon request, provides information according to HIPAA guidelines
Carries out interdepartmental errands
Receives mailed correspondence and distributes to appropriate parties or residents
Qualification
Required
Completion of a high school, or general equivalency, diploma
At least six (6) months of general clerical work experience
At least one (1) year of work experience in a medical setting
Must complete Feeding Program training
Basic knowledge of clerical practices and procedures and the ability to use standard office equipment
Knowledge of computers and computer software, including Microsoft Office, with the ability to apply this aptitude in word processing and Word document merging
Knowledge of proper records management, retention of records and cataloguing of files
Knowledge of the organization of a medical facility
Knowledge of proper procedures during emergencies
Excellent communication and interpersonal skills with the ability to listen effectively, respond appropriately and maintain mutual comfort level while relating to a diverse clientele, both verbally and in writing
Excellent time management, prioritization, and multitasking skills, along with the ability to maintain sufficient flexibility to respond to immediate demands
Ability to establish and maintain filing and other recordkeeping systems
Ability to maintain confidential and sensitive information
Ability to learn and use medical terminology
Ability to handle stressful situations, including emergencies
Ability to function in an environment with frequent distractions
Ability to maintain a neat, stocked work area
Ability to establish and maintain effective working relationships with associates, other facility staff, patients and their visitors
Ability to communicate effectively verbally and proficiently in writing with residents, families, other agencies and County employees
Ability to read, write, speak, understand and communicate in English at a proficient level in order to perform the duties of this position
Ability to add, subtract, multiply and divide in order to perform the functions of the position
Company
Northampton County
Northampton County is a government firm that provides administration, court, HR, community, and economic development services.
Funding
Current Stage
Growth StageTotal Funding
$0.01MKey Investors
AARP
2025-06-23Grant· $0.01M
Recent News
The Morning Call
2025-10-22
The Morning Call
2025-09-13
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