NEOGOV · 9 hours ago
Building Operations Manager
City of Homestead, FL
Full-time
Onsite
Mid, Senior Level
$70K/yr - $91K/yr
5+ years expNEOGOV is seeking a Building Operations Manager for the City of Homestead. This role is responsible for documenting, analyzing, redesigning, and implementing operational processes to improve efficiency and customer service within the Development Services Department.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Capture and document current (“as-is”) workflows through staff interviews, observation, and system analysis
Analyze operational data and key performance indicators (KPIs) to measure performance and identify areas for improvement
Develop and implement short- and long-term strategic plans to improve operational efficiency and align with city goals
Establish, track, and report on KPIs to senior management and stakeholders to demonstrate the impact of improvements
Create, maintain, and control Standard Operating Procedures (SOPs) and other documentation
Design optimized (“to-be”) processes for permitting, plan review, inspections, certificates, and records management
Strong verbal and written skills to create reports and present to city leadership
Develop Standard Operating Procedures (SOPs), workflow diagrams, and implementation plans
Lead rollout of new processes, including staff training and change management
Monitor performance metrics and recommend continuous improvements
Support alignment of permitting and inspection software with operational workflows
Performs other job-related work as assigned or required
Qualification
Required
Bachelor's degree in Public Administration, Business Administration, Construction Management, Urban Planning, Data Analytics, or related field
Five (5) years of experience in operations management, process improvement, or development services
Demonstrates experience documenting and redesigning organizational workflows
Proficiency in the use of Microsoft Office software applications, i.e. Word, Excel, etc
Must be able to understand and comprehend written and verbal instructions
Must possess a valid Florida driver's license with a clean driving record
Must pass a background screening process
An equivalent combination of High School Diploma, training, and at least 10 years of experience that provides the required knowledge, skills, and abilities may be considered in lieu of the stated education and experience requirements
Preferred
Experience working in a municipality or county building, planning, zoning or development services department
Familiarity with Lean, Six Sigma, and Business Process Management (BPM) methodologies
Experience implementing workflow changes within permitting or enterprise software systems
Project Management Professional (PMP) certification or equivalent project management experience
International Code Council (ICC) certification(s) or demonstrated familiarity with building code administration
Benefits
Expanded retirement benefits and stronger financial security for our employees.
Participation in the Florida Retirement System (FRS), providing employees with additional retirement opportunities and benefits.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase