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Conner Strong & Buckelew · 2 hours ago

IT Intern

Conner Strong & Buckelew is seeking an IT Intern to be a key contributor to their Helpdesk support team. The role involves providing Level 1 and 2 phone support, troubleshooting hardware and software issues, and assisting with IT projects as needed.
Employee BenefitsInsurance

Responsibilities

Provides primary support for helpdesk requests
Responsible for the helpdesk activities associated with the identification, prioritization, and resolution of reported problems
Ensure that all phases of helpdesk support are coordinated, monitored, logged, tracked, resolved and escalated as appropriate
Troubleshoot hardware, application and server issues, including but not limited to, network or local printer problems, and peripheral problems
Provide support to internal employees resolving user issues with specific software applications, including Microsoft Operating Systems, Microsoft Outlook, Microsoft Office and other industry specific applications
Works with Microsoft Active Directory, Microsoft Exchange, and Citrix monitoring remote users
Other duties which may be assigned
Assist with IT projects as needed
Some travel in New Jersey, Delaware and Philadelphia area as needed

Qualification

Microsoft Office SuiteMicrosoft OutlookWindows ServerMicrosoft Active DirectoryCustomer serviceProblem solvingVerbal communicationWritten communication

Required

Microsoft Office Suite and Outlook experience required
Team Player, Self-motivated with strong problem solving and customer service orientation required
Good verbal and written communication skills a must

Company

Conner Strong & Buckelew

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Conner Strong & Buckelew is an insurance brokerage, employee benefits and risk management consulting firm.

Funding

Current Stage
Late Stage

Leadership Team

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Michael Tiagwad
President & Chief Executive Officer
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Company data provided by crunchbase