Foundation Communities · 3 hours ago
Supportive Services Program Manager
Austin, Texas Metropolitan Area
Full-time
Onsite
Mid, Senior Level
$63K/yr - $63K/yr
4+ years expFoundation Communities is a supportive housing organization, and they are seeking a Supportive Services Program Manager to lead resident services and promote the health and well-being of residents. The Program Manager will oversee service delivery, manage staff, and collaborate with various partners to enhance resident engagement and self-sufficiency.
Homeless ShelterNon ProfitSocial
Responsibilities
Manage the Resident Services program for a Supportive Housing Single Room Occupancy (SRO) community. Collaborate with Property Management and community partners to support residents and enhance self-sufficiency. Develop and organize on-site programs and events based on resident interest, needs and feedback
Build positive relationships with residents, focusing on respect, kindness, and their needs. Communicate regularly with residents to identify their needs. Collaborate with property management and social service providers to address short- and long-term resident needs. Prioritize resident-driven services that are culturally sensitive
Supervise support services personnel, including Supportive Services Coordinators, Peer Recovery Specialists, Supported Employment employees, and Social Work Interns. Manage staffing, performance evaluations, and discipline as needed
Establish a standardized spending oversight process within budget goals. Ensure accurate invoice processing and track direct financial assistance to residents in need
Improve access to mental health and substance abuse treatment services through interdisciplinary teamwork. Coordinate with Supportive Services staff, Psychiatrist, Nurse, and partners to enhance housing retention and residents' overall well-being
Document services and resident contacts as required by grants and FC documentation systems. Develop grant specific engagement and outreach strategies and data tracking/grant reporting methods. Ensure compliance with established protocols
Focus on resident retention through cooperative planning with property management, social service providers and community partners. Address living, self-care, or other issues promptly
Maintain open communication with the Supportive Services team and senior management staff
Assist FC staff with fundraising and community awareness activities related to supportive housing
Qualification
Required
Master's degree in Social Work or related field or four years of relevant experience required
Two (2) years of experience in crisis intervention services and case management required
Demonstrated competence in working with people from diverse backgrounds and ability levels required
Demonstrated experience communicating and cooperating effectively with a wide array of partners and stakeholders required
Preferred
Two (2) years of supervisory experience highly preferred
Benefits
Employer paid health benefits
401(k) investment opportunity
Employee Assistance Program
Paid vacation
Holiday
Sick time
Company
Foundation Communities
Foundation Communities is an organization that provides affordable homes and free support services for people with disabilities.
201-500 employees
H1B Sponsorship
Foundation Communities has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
Funding
Current Stage
Growth StageTotal Funding
$5MKey Investors
Blue Cross and Blue Shield of TexasCommunity Development Financial Institutions FundShare Our Strength
2025-06-18Grant
2024-10-23Grant· $5M
2024-03-14Grant
Leadership Team
Ann Clift
CFO
Gabriela Caballero
Manager of Partnerships, Education Pathways
Recent News
2024-04-25
Company data provided by crunchbase