Harrow · 12 hours ago
Strategic Account Manager-Central
Chicago, IL
Full-time
Onsite
Senior Level
5+ years expHarrow is a leading provider of ophthalmic disease management solutions in North America, and they are seeking a Central Region Strategic Account Manager. This role is responsible for driving sustained clinic-level adoption across priority ophthalmology practices and establishing strong relationships with physicians and staff to ensure long-term demand and operational excellence.
BiotechnologyHealth CareMedical
Hiring Manager
Andrew Guanche MBA CPRP
Responsibilities
Lead targeted immersion days and structured adoption initiatives within prioritized high-value clinics, including procedure targeting, patient identification, and workflow integration
Drive conversion of ASC-connected practices toward routine in-office utilization when reimbursement and operational dynamics support the model
Partner with physicians and staff to embed repeatable processes that reinforce sustained adoption
Identify growth opportunities across provider segments within large group practices
Establish trusted advisor relationships with ophthalmologists, administrators, technicians, and billing teams
Maintain high-frequency, high-impact engagement to reinforce prescribing and procedural behaviors
Identify and cultivate physician champions and staff advocates to create site-level proof points
Leverage early successes to influence broader utilization across multi-site organizations and referral networks
Document immersion learnings, objections, workflow challenges, and competitive insights
Feed real-time field intelligence into Harrow’s Central Region strategy and Team Six execution playbook
Track account progress, conversion milestones, and adoption metrics
Ensure coordinated execution of sampling programs and clinic-day evaluations in alignment with brand strategy
Deliver compliant education on access, pricing, and reimbursement methodology
Partner closely with Market Access teams to address payer-specific questions
Support clinics in developing documentation and billing processes that enable confident in-office utilization
Help remove reimbursement-related barriers to accelerate office-based adoption
Qualification
Required
Bachelor's degree required
Minimum of 5+ years of pharmaceutical, biotech, medical device, or ophthalmic sales experience (ophthalmology strongly preferred)
Proven success managing strategic accounts or delivering top-tier performance in complex territories
Established relationships across Central Region ophthalmology practices and surgery centers
Demonstrated ability to execute in-clinic programs and influence multi-stakeholder environments
Highly driven, resilient, and comfortable operating in ambiguous, fast-moving markets
Strong business acumen with the ability to analyze practice dynamics and tailor adoption strategies
Excellent communication, presentation, and relationship-building skills
Company
Harrow
Harrow (NASDAQ: HROW) is a growing leader in the ophthalmic healthcare market.
201-500 employees
Funding
Current Stage
Public CompanyTotal Funding
$533.75MKey Investors
Oaktree Capital ManagementSWK Funding
2025-09-08Post Ipo Debt· $250M
2023-07-19Post Ipo Equity· $60M
2023-03-28Post Ipo Debt· $100M
Leadership Team
Mark L. Baum
Founder, CEO, and Chairman of the Board of Directors
Dennis Saadeh
Chief Scientific Officer
Recent News
2025-02-12
2025-02-12
Company data provided by crunchbase