Crusoe · 4 days ago
Manager, Field Operations - Spark
Denver, CO - US
Full-time
Onsite
Senior Level, Lead/Staff
$140K/yr - $170K/yr
10+ years expCrusoe is dedicated to accelerating the abundance of energy and intelligence through sustainable technology. The Manager, Field Operations will lead the operational capability for maintaining a geodiverse fleet of high-density Spark AI data centers, ensuring uptime and performance through effective management of maintenance and logistics.
AI InfrastructureArtificial Intelligence (AI)Data CenterEnergyEnergy ManagementOil and Gas
Responsibilities
Availability Management: Accountable for "Uptime" and "Time to Repair" metrics across the Spark fleet. Develop the “playbook” and SOPs to ensure that each Spark unit is deployed, powered & commissioned successfully
Maintenance Scheduling: Create and own the maintenance and SOPs playbook of deployed Spark units. Develop and oversee preventative maintenance for electrical distribution, HVAC, and fire suppression systems
SLA Enforcement: Ensure our managed services customers receive the reliability and performance guaranteed in our service agreements
DIG & Spark Interface: Act as the Spark field operations interface with Crusoe’s DIG team, to incorporate DIG best practices and standardize Spark operations and drive alignment with DIG to simplify operations and maintenance protocols across Spark deployments
Standard Ops: Lead, and standardize the operational playbook for all air-cooled Spark units to ensure up time and meet Cloud/Product team SLA requirements
CDU/DLC Ops: Lead the operational readiness for maintaining liquid-cooled infrastructure (CDUs, cooling loops, leak detection)
Technical Training: Standardize the training protocols for field technicians to handle next-gen Spark units and GPU clusters
Sparing Strategy: Build a standardized logistics plan for critical spares to ensure 4-hour response times at remote sites
Staffing Strategy: Build a standardized staffing strategy for maintaining, operating and addressing SLA needs for 4-hour response times at remote sites
Mountaineer Safety: Implement rigorous OSHA and LOTO (Lockout-Tagout) protocols across all field work to ensure a zero-incident culture
Qualification
Required
10+ years of experience in data center operations or high-stakes field services
Hands-on expertise with industrial equipment (UPS, transformers) and a clear roadmap for maintaining liquid-cooled (DLC) systems
Experience managing 'lights-out' or unmanned facilities across a broad geographic footprint
Ability to build a global sparing strategy; you know what needs to be in a 'crash kit' to hit a 4-hour SLA
Expert knowledge of OSHA standards and LOTO protocols for high-voltage and mission-critical systems
A gift for writing clear, actionable SOPs and Emergency Operating Procedures (EOPs) that ensure 'Mountaineer' level safety
Benefits
Industry competitive pay
Restricted Stock Units in a fast growing, well-funded technology company
Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents
Employer contributions to HSA accounts
Paid Parental Leave
Paid life insurance, short-term and long-term disability
Teladoc
401(k) with a 100% match up to 4% of salary
Generous paid time off and holiday schedule
Cell phone reimbursement
Tuition reimbursement
Subscription to the Calm app
MetLife Legal
Company paid commuter benefit; $300/month
Company
Crusoe
Crusoe is a vertically integrated AI infrastructure company that builds and operates data centers powered by energy sources.
1001-5000 employees
H1B Sponsorship
Crusoe has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (69)
2024 (14)
2023 (2)
2022 (1)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
$3.9BKey Investors
Mubadala Capital,Valor Equity PartnersVictory Park CapitalBrookfield Asset Management
2025-12-19Secondary Market
2025-10-23Series E· $1.4B
2025-08-25Debt Financing· $175M
Leadership Team
Chase Lochmiller
Co-Founder and Chief Executive Officer
Cully Cavness
Co-Founder, President and Chief Strategy Officer
Recent News
2026-02-07
2026-01-22
Company data provided by crunchbase