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Help Desk Technician jobs in United States
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Holland & Sherry Interiors · 4 hours ago

Help Desk Technician

Holland & Sherry is a world-class manufacturer of luxury fabrics for interiors and apparel, serving the world’s leading interior designers and tailors. They are currently seeking a Help Desk Technician to provide hands-on technical support to sales professionals, office staff, and manufacturing teams across their global organization.
FashionRetail

Responsibilities

Configure and deploy Windows computers, Macs, and Apple iPads in accordance with company standards
Assist with the installation and setup of computers and printers on the local area network (LAN)
Provide timely, high-quality support to end users by responding to help desk requests and trouble tickets
Troubleshoot and resolve issues related to Windows, Exchange/Outlook, cloud printing, Citrix, Apple devices, LAN connectivity, and phone systems
Serve as a first point of contact for technology-related issues, resolving hardware, software, network, and system problems prior to escalation
Support internal business applications and ensure a smooth technology experience for employees

Qualification

Help Desk experienceWindows supportMac supportExchange/Outlook supportCitrix exposureVoIP systems exposureApple devices exposure

Required

Minimum of 2 years of Help Desk experience
Strong experience supporting Windows and Mac environments
Experience with Exchange/Outlook support

Preferred

Exposure to Citrix/virtualization, VoIP systems, and Apple devices

Benefits

Health insurance
401(k) with company match
Paid vacation and holidays
Paid time off

Company

Holland & Sherry Interiors

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From our inception in 1836, when Stephen Holland and Frederick Sherry began as woolen merchants in London’s Golden Square, Holland & Sherry has specialized in the finest textiles for the apparel industry.

Funding

Current Stage
Growth Stage
Total Funding
unknown
2003-01-01Acquired

Leadership Team

S
Stephen George Holland
Co-founder
Company data provided by crunchbase