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Programmers.io · 2 hours ago

Site Reliability Engineer

Marlborough, MA

Contract

Onsite

Mid Level

Programmers.io is seeking a Site Reliability Engineer to maintain, monitor, and improve the performance of order management platforms. The role involves developing automation tools, leading incident management processes, and collaborating with development teams to ensure reliability in deployment.

Enterprise SoftwareInformation TechnologyManufacturingSoftware

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Maintain, monitor, and improve the performance of Sterling OMS or similar order management platforms to meet strict SLAs

Develop scripts and automation tools to reduce operational toil, automate deployments, and streamline incident responses

Lead root cause analysis (RCA) and post-mortems for production incidents, applying fixes to prevent recurrence

Implement proactive monitoring, logging, and tracing to gain insights into system health and user experience

Conduct capacity planning and performance tuning to ensure the system handles peak order volumes efficiently

Work with development teams to ensure new features are reliable and deployable

Qualification

Order Management SystemsProgramming/ScriptingInfrastructure & ToolsIT Operations ExperienceCommunication

Required

Strong experience with Order Management Systems (e.g., Sterling OMS)

Proficiency in languages such as Java, Python, or shell scripting

Familiarity with Linux, cloud platforms (AWS/Azure/GCP), containerization (Kubernetes/Docker), and CI/CD tools

Experience in IT operations, supporting large-scale, distributed software applications

Strong ability to communicate with both technical and non-technical teams, including offshore coordination

Company

Programmers.io

IBM i is evolving. And so are we.

Founded in 2012

Coppell, Texas, USA

1001-5000 employees

https://programmers.io/

H1B Sponsorship

Programmers.io has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (2)

Funding

Current Stage

Late Stage

Leadership Team

Anshul Choudhry

President

Recent News

EIN Presswire

Programmers.io Reinforces Investment to Lead AI-Driven Modernization Across IBM i and IBM Z Ecosystems

2026-01-03

linkedin.com

Programmers.io: 2025 in Review

2025-12-12

linkedin.com

Programmers.io’s Post (ACR/PIO - Thai Vong)

2025-12-08

Company data provided by crunchbase