JK Moving Services · 15 hours ago
Senior Government Services Coordinator
Sterling, VA
Full-time
Onsite
Mid, Senior Level
2+ years expJK Moving Services is the largest independent mover in North America, providing superior relocation and logistics services. The Senior Government Services Coordinator is responsible for supporting military and government transferees, ensuring customer satisfaction, and managing logistical aspects of relocations while interacting with multiple service areas within the organization.
Real Estate
No H1B
Security Clearance Required
Responsibilities
Communicates with transferee to ensure the highest level of customer service and satisfaction
Provides timely updates on the shipment status
Proactively Identifies and communicates potential problems in a move before they happen
Properly educated transferees on the move process to ensure transferee is aware of the flow of a move
Updates and completes all data in required DOS/GSA transportation database systems
Enters and updates all data into JK systems, and ensures all data is complete and accurate
Can accurately associate move types and methods of travel (International, Interstate, Intrastate, Local) within JK systems and ensure data associated to those types is accurate
Submits and follows up timely on all GSA 3080 submissions
Understands and manages costs related to transferees’ relocations, with net margins in mind to minimize expense when able to
Understand basic knowledge of company profit and loss statement how services performed attributes to the bottom line
Invoice and collect payments as needed from transferees
Basic understanding of DTR (Defense Travel Regulations) and FTR (Federal Travel Regulation), and HTOS tender
Understands and is familiar with applicable government tenders and can properly utilize the tools associated with those tenders
Understands and maintains Security Clearance standards
Assist in classified communications, and responses
Works with and builds relationships with government counselors, to develop strong two-lane communication with government clients
Identify and assigns vendors to support JK government relocations
Works, and communicates with vendors to ensure move completion and contractual requirements are met
Other administrative duties as assigned
Qualification
Required
High School diploma or equivalent
Microsoft Office suite or comparable software packages
Flexibility to adapt to situations that may be unique and may not be normally within the scope of work
Move management experience
Ability to work in a fast paced, multi-tasked, and electronic environment
Exceptional attention to detail and consultative skills
Must possess and be able to maintain a secret level clearance
Preferred
Minimum two years of experience in household goods, relocation, real estate, or transportation industry preferred
Benefits
Comprehensive medical, dental, and vision insurance
Company-funded profit sharing and safe harbor 401(k)
Recruitment and customer referral bonuses
Company-paid life insurance and accidental death benefits
Voluntary protection programs for employees and their families
Service recognition programs
Safety & performance bonuses
Tuition reimbursement and student loan repayment assistance
Discounted membership @ Gold’s Gyms (corporate locations) nationwide
Global employee wellness programs and Employee Assistance Program (EAP) for employees and their families
Medical and Dependent Care Flexible Spending Accounts (FSAs)
Health Savings Account (HSA) with employer matching contribution
Company
JK Moving Services
JK Moving Services is an independent mover for both residential and commercial purpose.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Scott O'Neill
Vice President, Global Business Development
Recent News
Morningstar, Inc.
2025-03-12
Company data provided by crunchbase