LMI · 2 hours ago
Management Analyst (Operations)
Washington, DC
Full-time
Onsite
Senior Level
5+ years expLMI is seeking a skilled Management Analyst to support a Customs and Border Protection customer. The role involves providing logistics support, onboarding coordination, personnel tracking, knowledge management support, and records management activities to ensure efficient operations.
AnalyticsConsultingInformation TechnologyLogisticsManagement ConsultingProfessional Services
No H1B
U.S. Citizen Only
Responsibilities
Coordinate issuance of Government Furnished Equipment (GFE) (e.g., laptops, monitors, phones) to federal employees and contractors as directed
Maintain documentation and accountability tracking for all GFE issued
Provide professional, customer-focused support to staff receiving equipment
Coordinate with property and logistics personnel as needed (contractor will not serve as Lead Property Officer)
Support onboarding activities by following established SOPs and coordinating with IT, HR, Security, and other stakeholders
Prepare onboarding materials and coordinate first-day logistics
Serve as a primary point of contact for onboarding logistics questions
Maintain personnel tracking tools documenting staff gains, losses, and status updates
Provide periodic personnel reports to leadership as requested
Support SharePoint site development and maintenance, including document storage, collaboration tools, and tracking solutions
Support development and maintenance of SOPs, onboarding guides, process documentation, and FAQs
Assist with document organization, archiving, and version control
Support knowledge sharing and staff access to critical information resources
Support records management activities in accordance with DHS, CBP, USBP, and federal records management policies
Assist with records classification, storage, retrieval, archiving, and disposition activities
Support audits and records compliance reviews
Maintain confidentiality and protection of sensitive information
Maintain on-site presence five days per week during standard business hours
Provide administrative and logistical support including scheduling support, coordination of office logistics, and document preparation
Support office supply inventory and tracking
Assist with document preparation, copying, scanning, and filing
Support day-to-day office operations to ensure smooth execution of SPAD activities
Qualification
Required
Ability to pass a government background investigation, including financial, criminal, residential, educational, foreign affiliation, prohibited substance abuse, and employment verifications; active U.S. Customs and Border Protection background investigation preferred
U.S. citizenship required
5–10 years of relevant experience and a Bachelor's or Master's degree in business, logistics, management, information management, or related discipline
Proficiency in Microsoft Office Suite, SharePoint, MS Teams, and Adobe Acrobat Professional
Strong working knowledge of Microsoft collaboration and data tools
Strong communication skills (oral and written)
Ability to communicate effectively with a variety of stakeholders
Strong organizational and prioritization skills with the ability to manage multiple tasks simultaneously
Ability to work independently with minimal supervision in a fast-paced operational environment
Experience supporting logistics operations, equipment issuance tracking, or property accountability processes
Experience supporting onboarding coordination and personnel tracking
Experience supporting knowledge management activities, including SharePoint site maintenance and document control
Familiarity with federal records management requirements, compliance expectations, and audit support activities
Strong attention to detail and ability to maintain accurate records and documentation
Customer service-oriented approach supporting internal stakeholders
Ability to handle sensitive information with discretion
Preferred
Prior experience supporting CBP, DHS, or other federal government programs
Experience supporting logistics or administrative operations in a federal environment
Experience supporting onboarding, knowledge management, or records management in a federal organization
Experience supporting equipment issuance, asset tracking, or logistics coordination functions
Company
LMI
LMI is a consulting firm dedicated to improving the management of government.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$0.25MKey Investors
Mission Daybreak
2022-09-19Grant· $0.25M
2022-07-12Private Equity
2020-12-21Acquired
Leadership Team
Joshua Wilson
Chief Executive Officer
Zaki Saleh
Senior Vice President Health & Civilian Market
Recent News
Washington Technology
2025-10-03
2025-10-02
Washington Technology
2025-08-09
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