Fastenal · 18 hours ago
Distribution Center Help Desk
Jessup, PA
Full-time
Onsite
New Grad, Entry LevelFastenal is a distributor of industrial and construction supplies, seeking energetic, team-oriented individuals for their distribution center. The role involves providing customer service to Fastenal branches by answering questions, providing tracking, placing orders, and performing quality checks.
ConstructionCustomer ServiceWholesale
Responsibilities
Operating computer programs, RF scanners, and printers to label product
Assisting branches with product related questions or issues by phone, email or online support
Performing quality checks verifying product descriptions and quantities match
Locating orders in the warehouse
Learning and understanding various department functions
Multi-tasking in a faced-paced environment while learning and interacting with multiple departments in accordance with Fastenal procedures
Retrieving product for walk in customers at our distribution center
Maintaining the cleanliness and organization of work area
Complying with health, safety and sustainability rules and expectations
Participating in activities and programs that help the company achieve health, safety and sustainability objectives
Learning and assisting other departments within the distribution center
Learning, passing, and practicing various environmental health and safety trainings
Qualification
Required
Prior administrative/customer service experience OR industry experience and product knowledge
Proficient written and oral communication skills
Navigating between multiple computer programs including Microsoft Office Suite while demonstrating computer literacy
Proficient using Microsoft Office Suite
Highly motivated, self directed and customer service oriented
Demonstrate strong math aptitude, attention to detail and sense of urgency
Exhibit strong problem solving, deductive reasoning and decision making skills
Learn and perform multiple tasks in a fast paced environment
Work independently as well as in a team environment
Willingness to work a flexible schedule/extra time as needed
Demonstrate our core values of ambition, innovation, integrity and teamwork
Lift, slide and lower packages that typically weigh 25-50lbs and may weigh up to 100lbs
Pass the required drug screen (applicable in the US, Puerto Rico and Guam ONLY)
Benefits
Health Insurance
Life Insurance
Long Term Disability Insurance
Dental Insurance
Paid vacation
Sick leave
Holidays
401(k) with an employer contribution
Company
Fastenal
By providing three things – truly local service, the world’s largest vending program, and unmatched inventory management – Fastenal saves your business time and money.
Founded in 1967
10001+ employees
H1B Sponsorship
Fastenal has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (11)
2023 (9)
2022 (2)
2021 (14)
2020 (3)
Funding
Current Stage
Public CompanyTotal Funding
unknown1987-08-28IPO
Leadership Team
Daniel Florness
Chief Executive Officer
Max Tunnicliff
Chief Financial Officer
Recent News
2026-01-21
2026-01-20
Business Wire
2026-01-17
Company data provided by crunchbase