St. Charles County Government · 2 hours ago
NEC Event Coordinator / Parks Dept
St Charles, MO
Full-time
Onsite
Entry, Mid LevelSt. Charles County Government is seeking an NEC Event Coordinator who is enthusiastic about delivering exceptional customer service and fostering business relationships within the equestrian community. The role involves planning and managing events, maintaining client relations, and maximizing revenue through effective sales strategies and negotiations.
Government Administration
Responsibilities
Develop and foster business relationships within specific market segments with duties to include planning, detailing, and finalizing event and meeting agendas; managing Licensee (client) accounts; conducting site visits, soliciting, and generating new and repeat business
Work with all NEC Departments to develop and promote directly hosted NEC Events that serve the interests and earn the support of the equestrian community
Answer telephones and greet visitors. Provide information on facilities, programs and events hosted by the National Equestrian Center and County Parks system
Respond to venue rental interest received by direct inquiry, third party referral and other leads; participate in trade shows, community, and professional organizations to maintain high visibility and the achievement of NEC sales and revenue goals; develop and continually enhance relationships with key accounts to maintain and increase NECs event market share
Send proposals and supporting sales literature to prospects; contact and negotiate new and repeat business with the objective of maximizing NEC revenue; effectively upsell throughout the pre-event and event phase, to include food and beverage, amenities, audiovisual and other equipment rentals, convenience, and special request services; ensure quick and efficient responses to customer issues, comments, and problems to ensure a positive experience and to improve/increase future sales prospects
Research and identify target prospects for sponsorships and event proposals
Maintain strong network of contacts within the equestrian and event related industries
Maintain strong client relations and facilitate the accurate and timely flow of information such as event specifications and license/rental terms to ensure proper communication, planning and event execution
Solicit, negotiate, and secure license agreements for new and renewing event packages and/or catering and VIP experiences
Conduct lead generation for acquisition of new sponsors and grow revenue from existing sponsors and renewals
Work with Park Administration to set fee schedules and as needed, special event and sponsorship pricing
Document and file accurate, detailed, legible records reflecting planning, follow up and sales history of events at NEC so to promote continuity of excellent customer service and ensure that the obligations of NEC and the client are met with satisfaction
Maintain up-to-date knowledge of all facility rental and service offerings, food and beverage policies including minimums, strategies, discounts/promotions, meeting space layout and capacities, catering menus with pricing and any in-house events taking place; remain actively engaged in the daily operations of the property; conduct site tours and attend all applicable daily
Qualification
Required
Positive and upbeat personality
Desire to deliver excellent customer service
Ability to develop and foster business relationships
Experience in planning, detailing, and finalizing event and meeting agendas
Experience managing Licensee (client) accounts
Ability to conduct site visits
Experience soliciting and generating new and repeat business
Ability to work with all NEC Departments to develop and promote events
Ability to answer telephones and greet visitors
Ability to provide information on facilities, programs, and events
Experience responding to venue rental interest
Participation in trade shows and community organizations
Ability to develop and enhance relationships with key accounts
Experience sending proposals and supporting sales literature
Ability to contact and negotiate new and repeat business
Experience effectively upselling throughout the pre-event and event phase
Ability to ensure quick and efficient responses to customer issues
Experience researching and identifying target prospects for sponsorships
Ability to maintain a strong network of contacts within the equestrian and event-related industries
Ability to maintain strong client relations
Experience facilitating the accurate and timely flow of information
Ability to solicit, negotiate, and secure license agreements
Experience conducting lead generation for acquisition of new sponsors
Ability to work with Park Administration to set fee schedules
Experience documenting and filing accurate, detailed, legible records
Ability to maintain up-to-date knowledge of facility rental and service offerings
Ability to remain actively engaged in the daily operations of the property
Experience conducting site tours
Company
St. Charles County Government
Founded in 1812, St.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase