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2026 Summer Internship - Network Operations Control Center jobs in United States
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SBA Communications · 17 hours ago

2026 Summer Internship - Network Operations Control Center

SBA Communications is a global leader in the wireless industry, providing critical infrastructure that connects millions. They are seeking a Network Operations Control Center Intern to support administrative tasks, analyze performance reports, and assist with NOC integration and improvements.
TelecommunicationsWireless

Responsibilities

Extracting alarm logs from the Remote Monitoring System and prepare the monthly performance report for SMPMS vendors
Initiating and implementing ideas and providing feedback on software tools, procedures, and improvements to NOC functionality
Providing assistance with NOC integration industry monitoring/ticketing tools
Analyzing faults resolution process and developing scripts and reports to optimize
Developing daily, weekly, monthly, and ad hoc performance reports
Prepare a root cause analysis report and share it with the relevant team for improvements
Document all actions in accordance with standard company policies and procedures
Manage change requests, internal and external
Work with internal and external technical and service teams to create and/or update knowledge base articles
Ensure any assigned housekeeping duties are carried out in conjunction with the regional personnel, contractors, and supervisors
Support the NOC Supervisors and understudy the NOC Manager to acquire the management skills necessary to manage the
NOC activities in the absence of the NOC manager
Other projects duly assigned

Qualification

Data analysisReport preparationSoftware tools improvementKnowledge base managementCommunication skills

Required

H.S. Diploma/GED plus College Degree-seeking student; or recent graduate and <1 year relevant experience
Ability to stoop, bend, kneel or crouch
Ability to stand, walk and sit
Ability to reach with hands and arms
Visual ability correctable to 20/20
Sitting up to 90% of the day
Ability to respond verbally in an understandable, professional manner in person and over the telephone
Manual dexterity to input data into the computer and the calculator and operate the equipment listed above
Ability to lift up to 15 pounds

Benefits

Global Ownership Program (Annual RSU awards for eligible employees)
401K with a generous company match
Employee Stock Purchase Plan offering company stock at a discount
Dedicated Health Concierge service
Generous Paid Time Off (PTO) package
Paid holidays
Paid volunteer hours
Tuition reimbursement
Support for professional certifications
Wellness reimbursement program

Company

SBA Communications

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SBA Communications is a wireless Internet installer for a number of different countries.

Funding

Current Stage
Public Company
Total Funding
$4.05B
Key Investors
TA Associates
2024-01-25Post Ipo Debt· $4.05B
1999-06-16IPO
1997-01-01Private Equity

Leadership Team

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Brendan Cavanagh
President & Chief Executive Officer
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Ty Harris
Principal Director - Business Development
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Company data provided by crunchbase