SIGN IN
Security Operations Manager jobs in United States
cer-icon
Apply on Employer Site
company-logo

Arrow Security · 14 hours ago

Security Operations Manager

Arrow Security is one of the largest privately held security guard companies in the United States, known for its high customer retention rate. They are seeking an Operations Manager to oversee Spokane operations, manage staffing and scheduling, and build strong client relationships while ensuring compliance and exceptional service delivery.
ConsultingCyber SecurityInformation TechnologySecurity
Hiring Manager
Krista Teigland
linkedin

Responsibilities

Handle scheduling of assigned security staff as congruent with client needs
Train, mentor and support uniformed security officers
Liaison with clients and coordinate communication of operations, through an effective and responsive approach
Provide exceptional customer service
Effectively manage people and costs while ensuring contract compliance
Draft and update security post orders
Drive operational accountability
Perform unannounced inspections/visit client sites
Other tasks as assigned

Qualification

Security operations managementClient relationship managementWinTeam knowledgeEHub knowledgeMicrosoft OfficeCustomer serviceHigh pressure managementTeamworkFlexibility

Required

Must have 2 years' experience in managing security operations or accounts
Ability to work in a team setting and structured environment, following strict processes
Must be flexible in availability to tend to accounts when needed
Ability to work in high pressure situations with firm deadlines
Knowledge of Microsoft Office applications
Must have Valid Driver's License

Preferred

Working knowledge of WinTeam & eHub platforms

Company

Arrow Security

twittertwitter
company-logo
Arrow Security is a security and investigations company that offers private investigative and security consulting services.

Funding

Current Stage
Late Stage

Leadership Team

leader-logo
A.J. Caro
CEO
linkedin
Company data provided by crunchbase