Inside Higher Ed · 21 hours ago
Workflow Automation Engineer
Kennesaw, GA
Full-time
Onsite
Senior Level
5+ years expInside Higher Ed is seeking a Workflow Automation Engineer to join Kennesaw State University, a large public institution committed to academic excellence and innovation. The role involves developing and maintaining workflow automation solutions, ensuring operational effectiveness, and collaborating with stakeholders to enhance business processes through automation.
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Responsibilities
Responsible for the development of workflow and integration automation solutions, including analysis, design, development, testing, deployment, documentation, and ongoing maintenance
Uses platform functionality to design, build, and enhance workflows and integrations, business rules, data flows, and user interfaces that streamline and automate business processes
Ensures the stability, availability, and security of assigned automation platforms and applications
Performs routine administration and configuration of the automation platform, including user management, environment monitoring, and troubleshooting of automation components
Collaborates with business units and stakeholders to understand process automation needs and implement effective solutions
Actively participates in project planning
Develops and maintains documentation such as workflow and rule diagrams, data flow maps, configuration records, standard operating procedures, and run books
Keeps stakeholders informed of relevant updates, including system enhancements, upgrades, and scheduled maintenance
Analyzes business requirements and translates them into technical specifications for workflow design and automation
Designs and implements integrations, data feeds, and interfaces with other systems (e.g., via APIs or authentication services)
Provides operational support and monitoring for assigned environments, ensuring timely resolution of customer requests
Engages in platform communities and continuous learning to stay current with evolving workflow automation tools and best practices
Performs software installations and upgrades, platform configuration, and environment setup as needed
Qualification
Required
Bachelor's degree from an accredited institution of higher education
Five (5) years of relevant IT experience
Preferred
Able to write small code fragments (e.g., JavaScript, Python, C#) to augment platform logic and address limitations
An advanced degree from an accredited institution of higher education in a related field
Prior experience administering specialized platforms or low-code/no-code automation systems
Experience working with IPaaS tools (e.g., Boomi, Mulesoft) is a plus
Experience working with RPA tools (e.g., UIPath) is a plus
Experience working in higher education IT environments
Previous hands-on experience building automation solutions using platforms such as Decisions or Microsoft Power Automate
Company
Inside Higher Ed
Inside Higher Ed is the online source for news, opinion, and jobs related to higher education.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2022-01-10Acquired
2006-08-31Series Unknown
Leadership Team
Stephanie Shweiki
Director, Foundation Partnerships
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