Sedgwick · 3 days ago
Case Coordinator
United States
Full-time
Remote
Entry Level
$18/hr - $20.50/hr
1+ years expSedgwick Managed Care of Ohio Inc. is a company dedicated to providing support for individuals facing unexpected challenges. The Case Coordinator role involves managing workers' compensation claims, providing excellent customer service, and collaborating with a clinical team to facilitate treatment services.
BankingInsuranceRisk Management
Responsibilities
Manage caseload consisting of Workers’ compensation claims under supervision and in collaboration with Clinical Case Management Team
Collect and document data for Workers’ Compensation Claims while adhering to Case Coordinator Workflow and company guidelines
Process and facilitate necessary treatment services in accordance with company policy and procedure
Verifies return to work and remain at work status through routine communication with claim parties and documentation in claim management system
Utilize telephonic and written communications to accurately report return to work dates in accordance with company policy
Maintains knowledge of Bureau of Workers’ Compensation rules and laws, workers compensation process, and Sedgwick policies and procedures
Qualification
Required
High School diploma or GED required
One (1) year case management experience or equivalent combination of education and experience required
Knowledge of Bureau of Workers' Compensation Mandatory elements
Excellent oral and written communication skills
PC literate, including Microsoft Office products
Highly organizational with excellent time management skills
Excellent customer service skills
Ability to work independently and in a team environment
Ability to manage multiple and changing priorities
Decision making/problem solving skills
Ability to meet or exceed Performance Competencies
Benefits
Medical
Dental
Vision
401K
PTO
Disability
Life insurance
Employee assistance
Flexible spending or health savings account
Other additional voluntary benefits
Company
Sedgwick
Sedgwick is the world’s leading risk and claims administration partner, helping clients thrive by navigating the unexpected.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$1.5BKey Investors
Altas PartnersLa Caisse
2024-09-12Private Equity· $1B
2018-12-01Private Equity
2018-09-12Acquired
Leadership Team
Michael Arbour
Chairman & Chief Executive Officer
Kalani Reelitz
Global Chief Financial Officer
Recent News
Morningstar.com
2025-11-10
2025-09-04
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