Unum · 2 days ago
AVP Product Manager - Operations & Process Optimization
Portland, ME
Full-time
Onsite
Senior Level, Lead/Staff
$134K/yr - $274K/yr
10+ years expUnum is a leading provider of employee benefits committed to helping employees thrive. The Product Manager will serve as a business owner for a customer value stream, leading teams to achieve operational and financial goals while driving product development and delivery.
FinanceFinancial ServicesInsurance
Hiring Manager
Rachael Ardis
Responsibilities
Proven track record in leading business and technology transformations with successful outcomes
Responsible for (long term) planning and directing an organization's strategic agenda including long range goals within the customer values streams
End to end business and IT planning and prioritization to deliver value stream/BDH goals and align teams with the highest business value
Implement and manage Lean Management system in partnership with Customer Experience and Process experts to:
Focus on changing culture & behavior for sustainable growth
Adding strong end-to-end focus on process improvement
Enable faster benefit realization through the agile use of technology
Continue tracking, huddles, side by sides, & Process standardization
Setting up and managing the Scaled Agile Framework for a Customer Value Stream/BDH including Agile Release Train and Value Stream and Program ceremonies
Initiate and proposes strategies within focus on delivering a simple, modern and personal customer experience
Initiate and execute Portfolio Assessments that leverage economic modeling; accountable to deliver a high return portfolio of Epics
Define new products, processes and propositions based on Portfolio Assessments
Contribute in the development of the change agenda: propose designs, course and prioritization in partnership with Business Leadership based on change agenda setting and manage change project Portfolio
In charge on design and implementation of the change agenda within the area of responsibility by consulting, pro-active informing, monitoring and steering
Supervises on innovation, standardization and optimization of products and processes regarding functionalities and applicable technology within the framework and standards
Contribute to knowledge management and skills development within the area of responsibility including steering on standardization and simplification of activities
Will be the primary contact for the decision maker for the customer value stream/BDH
Effectively collaborate with and influence a variety of internal business partners (e.g. Global Services (IT), members of the sales organization, administration, marketing, claims and underwriting) in ensuring the design and development of our offerings align with our strategic intent and the evolving market opportunities
Collaborate across all functional areas to ensure the right resources are allocated to Product and change initiatives
Manage cross initiative decisions / tradeoff evaluations
Qualification
Required
Requires Bachelor's degree. Masters preferred
Exhibits strong leadership skills, including the ability to effectively partner, problem solve, and influence others
Unique combination of problem solving, analytical and strong project management skills across business and IT
Must be a strategic thinker but able to execute at a tactical level
Product ownership, Technology Acumen and Change experience of 10+ years required
Proven ability to understand and balance distribution needs and considerations with risk management considerations to achieve desired objectives
Strong customer focus, with a track record of using customer insights to shape product strategy and drive detailed tradeoffs
Adept at analyzing competitive and adjacent products and using those insights to improve the product and anticipate competitive threats before they happen
Ability to prioritize competing opportunities, balance market needs with business priorities, manage conflict and articulate the rationale behind decisions
Successful at leading complex projects across a matrixed organization and demonstrated ability as a thought leader
Makes decisions confidently and wisely, adequately considering alternatives
Demonstrates high levels of judgment, ownership and accountability
High energy and the willingness to work in a fast-paced environment
Vocally self-critical and focused on continuous improvement of self, team and product
Creative thinker and problem solver who can confidently express complex ideas in an articulate, concise manner
Strong technology acumen and seeks to understand emerging technologies in partnership with IT
Proven abilities regarding talent development, inclusive of attracting, developing and retaining talent
Proficient in cultivating a strong personal network across the organization
Develops other product owners to demonstrate similar skills and qualifications
Demonstrated results against Our Value principles
Some travel may be required
Benefits
Award-winning culture
Inclusion and diversity as a priority
Performance Based Incentive Plans
Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
Generous PTO (including paid time to volunteer!)
Up to 9.5% 401(k) employer contribution
Mental health support
Career advancement opportunities
Student loan repayment options
Tuition reimbursement
Flexible work environments
All the benefits listed above are subject to the terms of their individual Plans.
Company
Unum
Since our founding in 1848, Unum has been a leader in the employee benefits business through innovation, integrity and an unwavering commitment to our customers.
10001+ employees
H1B Sponsorship
Unum has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (27)
2024 (23)
2023 (26)
2022 (19)
2021 (18)
2020 (7)
Funding
Current Stage
Public CompanyTotal Funding
$700M2025-11-11Post Ipo Debt· $300M
2024-06-05Post Ipo Debt· $400M
1986-11-14IPO
Leadership Team
Curt Burghardt
Vice President People Delivery
Mike Schubert
Vice President Of Technology
Recent News
Business Wire
2026-02-06
2026-02-05
MarketScreener
2025-12-05
Company data provided by crunchbase