Trilyon, Inc. · 11 hours ago
Order to Cash Process Manager
Trilyon, Inc. is a leading provider of global workforce solutions and staffing services. They are seeking an Order to Cash Process Manager to support key teams in the OTC process during SAP implementation, requiring collaboration with various stakeholders and ensuring compliance with internal controls.
Responsibilities
Serve as the OTC process subject matter expert (SME) throughout the SAP implementation lifecycle (design, build, test, deploy, and post-go-live support)
Collaborate with internal teams to ensure as-is OTC process documentation is complete & understood. Support to-be process documentation efforts as needed
Work with functional & technical teams to ensure OTC system requirements are accurately captured and configured in SAP
Participate in or lead BAT (Business Acceptance Testing) & UAT (User Acceptance Testing), integration testing, and data validation / reconciliation to ensure accurate order processing, invoicing, cash application, and financial posting
Support data migration efforts and provide insights on master data related to customers, pricing, and contracts
Identify and help resolve process and system issues, providing root cause analysis and long-term solutions
Assist in training and change management initiatives to ensure business readiness
Ensure compliance with internal controls, audit requirements, and standard operating procedures
Support the order to cash function in ad hoc project and system design initiatives for strategic company initiatives and go to market strategies
Qualification
Required
Bachelor's degree in business, Finance, Supply Chain, Information Systems, or related field
5+ years' experience in OTC processes, with at least 2 full-cycle SAP implementations (preferably S/4HANA)
Strong working knowledge of SAP SD (Sales and Distribution) and integration with MM, FI, and CRM
Experience working in a high-growth and fast-paced company, ideally in the Software and Hardware industry
Experience managing business process documentation, especially creating process flows for end-to-end processes
Ability to influence, collaborate and partner with all levels of management and be able to relay their needs and perspectives
Excellent written and verbal communication skills
Ability to coordinate and prioritize multiple tasks in a deadline-driven environment
Great organization skill
Preferred
Experience using LucidChart
Experience with multiple business models such as SaaS, on-premise licenses, hardware and services
Experience working with systems including NetSuite, SFDC and Zuora