University Housing - The University of Georgia · 15 hours ago
Conference Assistant
The University of Georgia is the state’s flagship university, committed to higher education and student success. The Conference Assistant role involves supporting the daily operations of summer housing facilities, assisting with guest check-ins and check-outs, and ensuring quality standards through thorough inspections before and after group stays.
Higher Education
Responsibilities
Act as comprehensive support for participants, guests, and group sponsors throughout summer conferences
Serve in an on-call duty rotation to manage any issues related to maintenance/facilities concerns, check-ins/outs, building keys, access cards, and inventory management of linens and other summer conferences resources
Conduct thorough room and building inspections before the arrival of each group and after their departure from housing, ensuring detailed assessments and accurately reporting any issues identified
Collaborate in the preparation of check-in materials for assigned conference and orientation groups, including the assembly of key packets and access cards
Configure common spaces and lobbies to facilitate seamless check-ins, checkouts, and additional reservations
Facilitate prompt and efficient check-ins and checkouts for conference services, ensuring a seamless experience for all attendees as required
Demonstrate proficiency in StarRez, housing software system, and various Microsoft Office applications including but not limited to Teams, OneNote and Excel after training
Facilitate communication of any issues related to participant stays by working with various stakeholders, such as community RBSWs, Maintenance, and Housing Assignments, and Residential Programs and Services to ensure a successful guest experience
Work community desk shifts within conference residence halls to support weekly departmental operations
Effectively multitask and prioritize responsibilities to meet deadlines, work collaboratively in a team environment, and follow instructions with minimal supervision
Qualification
Required
Enrolled on at least a half-time basis at the University of Georgia for the upcoming fall semester (i.e., enrolled in a minimum of six credit hours for undergraduate and professional students during fall/spring semesters; enrolled in a minimum of five credit hours for graduate students during fall/spring semesters). Consult the University Housing Human Resources office for additional information
Be in good standing with the Office of Student Conduct. Good standing is defined as not being on disciplinary probation or noncompliant with directives issued by University Housing and/or the Office of Student Conduct
Consistently support, communicate, enforce and abide by all University of Georgia and University Housing policies, procedures and regulations
May not exceed 6 consecutive hours of work per shift
Respond to all on-call requests for conference services between 5:00pm and 9:00am when on call, and 24 hours on weekends and holidays
Work up to a 40-hour week if not taking summer classes, with varied schedules including mornings, afternoons, evenings, overnights, and weekends as determined by conference services supervisor(s); or work up to a 20-hour week if enrolled in classes, with similar scheduling arrangements
Live on campus (single room provided) and serve in the conference services on-call rotation, between 5 p.m. and 9 a.m. Monday – Friday and 24-hours a day on weekends and holidays
Driving as needed to perform job duties
Preferred
Resume/CV
Cover Letter
Benefits
Live on campus (single room provided)
Company
University Housing - The University of Georgia
The University of Georgia, a land-grant and sea-grant university with state-wide commitments and responsibilities, is the state's flagship institution of higher education.
Funding
Current Stage
Late StageCompany data provided by crunchbase