Korbel Champagne Cellars · 8 hours ago
IT Support Technician
Guerneville, CA
Full-time
Onsite
Mid Level
$29.78/hr - $40.22/hr
4+ years expKorbel Champagne Cellars is seeking an IT Support Technician to join their Information Services team. The role involves providing support for hardware and software issues, maintaining various technologies, and assisting end-users with technical problems.
BrewingFood and BeverageWine And SpiritsWinery
Responsibilities
Provide Tier 1, Tier 2, and Tier 3 end-user support and hardware/software technical support by expeditiously resolving help desk support tickets
Install, configure, troubleshoot, and maintain various computer and network hardware: desktops, laptops, kiosks, printers, wireless access points, mobile devices, peripherals, etc
Maintain desktop and laptop images by updating and deploying appropriate operating systems and core business applications using native and third-party deployment tools
Perform operating system and application patch management/upgrades on computer systems, peripherals, mobile devices, and other various systems
Perform computer upgrades and replace failed systems by coordinating schedules, scope of objectives, and standards
Install, maintain, and troubleshoot networked security cameras systems and servers
Assist outside vendor personnel with problem identification and installation of hardware and peripheral components; coordinate hardware repairs with vendors as needed
Qualification
Required
AA degree in Computer Science or its equivalent
4+ years of experience and knowledge in Information Technology or equivalent combination of education and experience
4+ years of experience supporting Microsoft Windows platforms and Office products
Strong troubleshooting skills; Windows OS kernel, driver & firmware compatibility, BSOD's, system performance tuning, system dump troubleshooting, Windows registry editing and troubleshooting, Etc
Company
Korbel Champagne Cellars
Korbel Champagne Cellars, located in the picturesque Russian River Valley, has been a long-standing California Champagne establishment in Sonoma County since 1882.
201-500 employees
H1B Sponsorship
Korbel Champagne Cellars has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
Funding
Current Stage
Growth StageRecent News
Freixenet Mionetto USA
2025-11-04
Freixenet Mionetto USA
2025-05-16
Company data provided by crunchbase