3CDC · 2 days ago
Information Technology Director
Cincinnati, OH
Full-time
Onsite
Director/Executive
$130K/yr - $160K/yr
7+ years exp3CDC is a non-profit corporation focused on revitalizing downtown Cincinnati. The IT Director leads the governance and optimization of technology, ensuring systems are effectively utilized and aligned with organizational needs.
CommercialNon ProfitReal Estate
Responsibilities
Develop and execute an IT roadmap aligned with organizational goals and operational needs
Establish and maintain IT governance structures focused on security, usability, and long-term scalability
Lead organizational change and user adoption efforts for new or improved technologies to ensure smooth rollout, clear communication, and effective use across departments
Reduce organizational and vendor single points of failure by strengthening documentation, cross‑training, and shared ownership of critical systems
Support departments and senior leadership by centralizing tech ownership, improving documentation, and ensuring technology decisions support day-to-day effectiveness
Help prioritize technology investments by assessing business value, risk, and operational impact
Manage IT budgeting, financial planning, and cost-effectiveness of tools, vendors, and systems
Serve as primary point of contact with the MSPs, ensuring adherence to contract and service-level expectations
Monitor performance across help desk operations, endpoint management, network support, identity and access management, backups, and security baselines
Ensure MSP documentation, asset inventories, and configuration standards remain accurate and up to date
Support business continuity and disaster recovery planning for critical operational technologies, including backup strategies and recovery procedures in coordination with MSPs and system vendors
Lead cybersecurity strategy and ensure consistent implementation of security baselines, MFA, conditional access, and endpoint protection
Maintain compliance with data retention, public records obligations, and industry best practices
Monitor and mitigate risks associated with third‑party systems and data flows
Oversee architecture, configuration, security, and lifecycle of all Microsoft 365 services
Partner with MSP to manage MFA, conditional access, licensing, retention policies, and compliance requirements
Strengthen SharePoint/Teams information architecture following the migration from on‑prem systems
Ensure consistent standards around file management, access permissions, and data retention
Provide oversight and support for all technologies used across 3CDC’s operational areas, ensuring systems are reliable, secure, and effectively integrated. This includes being the technical owner of major field-based platforms such as parking revenue control equipment (PARCS) and Safety Operations Center technologies
Coordinate with the MSP, internal staff, and vendors to troubleshoot issues, ensure system uptime, and maintain consistent standards for documentation and configuration
Identify opportunities to improve cross‑system compatibility, streamline workflows, and strengthen data consistency across operational tools
Support integrations and data flows that connect operational systems to reporting, analytics, and organizational processes
Manage all hardware and software procurement, including lifecycle standards and replacement planning
Maintain a full inventory of devices and technology assets across the organization
Oversee software license management, renewals, and vendor contracts
Evaluate and select new applications or systems in partnership with internal stakeholders
Lead organizational data architecture planning, including the development of a centralized data lake
Support business units in defining data needs and establishing trusted, clean data sources
Oversee initiatives that enable self-service dashboards and enterprise business intelligence
Partner with future BI staff or consultants to build long-term analytics capabilities
Qualification
Required
Bachelor's degree in Information Technology, Information Systems, or related field; or equivalent experience
7+ years of progressive IT experience, with at least 3 years in a leadership or management role
Experience overseeing an MSP or technical support function
Strong knowledge of Microsoft 365 administration and governance
Experience with software procurement, contract negotiation, and vendor management
Understanding of identity management, cloud security, conditional access, and endpoint protection
Strong communication and problem-solving skills; able to translate technical issues for non‑technical audiences
Preferred
Experience supporting operational or field‑based systems (e.g., parking, security, access control)
Experience with data architecture, analytics environments, or dashboard development
ITIL, PMP, or similar certifications (helpful but not required)
Company
3CDC
3CDC is a real estate development and finance organization that offers commercial, event spaces, and parking services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Tim Szilasi
Vice President & CFO
Recent News
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