BeOne Medicines · 1 day ago
Associate Director, Digital Quality Management Systems, Change Management and Digital Adoption
BeOne Medicines is a rapidly growing company focused on fighting cancer, seeking an Associate Director for Digital Quality Management Systems. This role is responsible for facilitating the adoption of digital tools across the organization and driving AI capabilities within Global Quality to improve processes and governance.
Pharmaceuticals
Responsibilities
Develop and implement effective communication strategies to inform and engage users before, during, and after the adoption of new digital quality tools and processes
Collaborate with key stakeholders to understand their needs, expectations, and concerns regarding digital adoption and changes
Build and maintain strong relationships with various departments to facilitate open communication and support for initiatives
Create informative materials such as newsletters, presentations, and other communication assets
Design and deliver comprehensive training programs tailored to different user groups based on their roles and levels of digital proficiency
Prepare user guides, FAQs, and other relevant documentation to support ongoing learning and development
Monitor the progress of digital tool adoption and identify potential barriers to usage
Conduct surveys and feedback sessions to assess user satisfaction and engagement
Identify and mitigate risks associated with the change process
Develop risk assessment plans and implement risk mitigation strategies
Create dashboards, KPIs, and metrics to evaluate adoption effectiveness and overall success of digital initiatives
Provide regular reports to management highlighting progress, challenges, and recommendations for improvement
Maintain thorough documentation of change management processes, methodologies, and lessons learned to ensure consistency and efficiency in future initiatives
Gather and analyze feedback from users to identify opportunities for continuous improvement in systems training and adoption strategies
Stay current with industry best practices and emerging trends in digital adoption and change management
Support the optimization of digital adoption tools like WalkMe, ensuring they are effectively utilized to enhance user experience
Create engaging content for digital adoption tools, including step-by-step guides, in-app tutorials, and interactive training modules
Serve as the Business Process Owner for AI capabilities within Global Quality, driving cross‑functional alignment on requirements, governance, and standards for AI‑enabled workflows
Define, maintain, and continuously improve AI‑enabled business processes, including governance models, RACI, decision workflows, and process controls related to AI use in Quality Systems
Lead the evaluation, prioritization, and intake of AI opportunities within Global Quality, maintaining an AI capability roadmap that supports efficiency, automation, and predictive insights
Represent Global Quality in cross‑functional AI governance bodies, ensuring Quality requirements are embedded in enterprise AI frameworks and decision‑making
Qualification
Required
Bachelor's degree and 8+ years of Life Science, Engineering, Information Systems, or related experience in a regulated life sciences environment required
Or Master's degree and 6+ years of Life Science, Engineering, Information Systems, or related experience in a regulated life sciences environment preferred
Strong PC literacy required; MS Office skills (Outlook, Word, Excel, PowerPoint, Teams)
Proficient in digital adoption tools (e.g., WalkMe) for creating guided workflows and just-in-time training
Expertise in digital quality systems (e.g. Veeva Quality Vault, Valgenesis Validation Lifecycle Suite, Compliance Wire, etc.)
Proficient in collaborative work management tools such as Smartsheet, JIRA, ServiceNow, etc
Familiarity with Artificial Intelligence (AI) tools
Experience leveraging AI for process optimization and predictive insights
Workflow automation and configuration skills
7+ years of related experience in Quality Systems, Change Management and Digital Adoption
Strong analytical skills and experience with data-driven decision-making
Excellent verbal and written communication skills
Ability to work collaboratively and foster engagement across diverse teams
Strong organizational skills and the ability to manage multiple projects simultaneously
Strong understanding of GxP requirements, Quality System Regulations (QSR), and validation practices
Benefits
Medical
Dental
Vision
401(k)
FSA/HSA
Life Insurance
Paid Time Off
Wellness
Company
BeOne Medicines
BeOne Medicines is a global oncology company domiciled in Switzerland that is discovering and developing innovative treatments that are more accessible to cancer patients worldwide.
Funding
Current Stage
Late StageCompany data provided by crunchbase