ShipBob · 2 days ago
District Manager, Fulfillment Operations
Atlanta, Georgia, United States
Full-time
Onsite
Mid, Senior Level
$120K/yr - $130K/yr
4+ years expShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants. They are hiring a District Manager, Fulfillment Operations to oversee partner fulfillment centers, requiring extensive experience in e-commerce fulfillment, warehousing, and logistics.
E-CommerceLogisticsMobileSaaSShippingSupply Chain Management
Responsibilities
Manage and grow a region of ShipBob fulfillment centers as we continue to scale
Track and report KPIs for improvement as we work to support the business' growing capacity, complexity and demand, and hold the team accountable to those KPIs
Develop and manage Operations Support Manager(s) that can take ideas to implementation and activation within 4 weeks
Provide professional development for our leadership teams
Scope capital improvements and investments in machinery, technology, and software such as conveyors, gum tape machines, carton sealers, and a new WMS system
Navigate rapidly evolving rules/protocols within the e-commerce industry as this market continues to expand (i.e. fulfillment speed, carrier rules and delays, etc)
Work with our Merchant Care, Sales and Customer Service teams to establish internal SLA's that translate to exceptional merchant experience, customer guarantees and satisfaction scores
Work with a multi-disciplinary team of internal and external stakeholders on partner evaluations
Ensure strategic and operational decisions support a safe, legal, and quality-compliant supply chain. Provide guidance and oversight to SFN management teams, reinforcing the importance of compliance and continuous improvement across all locations
Comply to all food safety and compliance policies and regulations
Additional duties and responsibilities as necessary
Qualification
Required
Bachelor's degree in operations, logistics, supply chain, business or equivalent work experience
At minimum, 4-6 years of progressive operations, fulfillment, logistics, and warehouse management experience – we prefer a complex in-house operation
Experience in direct-to-consumer package fulfillment
Fluency in Microsoft Excel is a requirement – you must be an excel wizard
Deep experience with WMS systems and partnerships with product teams to build new functionalities & the ability to communicate your data and recommendations
This role will require 50% travel to regional sites
Preferred
Experience supplying Fulfillment by Amazon (FBA) and/or managing Seller Fulfilled Prime (SFP) in your own fulfillment center is a plus
Benefits
Medical, Dental, Vision & Basic Life Insurance
Paid Maternity/Parental Leave Program
Paid Holidays & Flexible Time Off Program
Paid Sick Leave
Wellness Days (1 day/quarter)
401K Match
Comprehensive Benefits Package >>> https://www.shipbob.com/careers/
Company
ShipBob
ShipBob is a global logistics company that offers an e-commerce fulfillment order platform for direct-to-consumer brands.
501-1000 employees
H1B Sponsorship
ShipBob has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (3)
2023 (3)
2022 (7)
2021 (3)
2020 (5)
Funding
Current Stage
Late StageTotal Funding
$330.5MKey Investors
Bain Capital VenturesSoftBank Vision FundMenlo Ventures
2021-06-29Series E· $200M
2020-09-28Series D· $68M
2018-09-06Series C· $40M
Leadership Team
Dhruv Saxena
Co-Founder
Jacob Radkiewicz
Chief Technology Officer
Recent News
Company data provided by crunchbase