SMC Ltd · 12 hours ago
IT Business Systems Analyst - ERP
Devens, MA
Full-time
Onsite
Mid Level
$80K/yr - $100K/yrSMC Ltd. is a globally recognized premium supplier to the medical market, dedicated to speed, technology, and exceptional performance. The IT Business Systems Analyst will identify and resolve user issues, analyze business problems, and support ERP usage while providing project leadership for IT initiatives.
ManufacturingMedical Device
No H1B
Responsibilities
Aid and support ERP usage and understanding
Perform initial analysis and triage in support of service requests/incidents submitted by end-users, recommend & implement corrective solutions, including modifications to system configurations or reports
Provide technical assistance in identifying, evaluating, and developing systems and procedures
Track and document changes to functional and business specifications
Ownership of serialization functionality for IT at the site; understand system integrations, troubleshoot issues and provide technical support
Provide project leadership for IT projects, as needed
Collaborate with peers and users to identify and document business needs / objectives, problems, input / output requirements, data scope, usage, formatting, and security requirements for needed improvement
Build relationships with key users/SMEs across the broader organization to expand understanding of various business functions challenges & opportunities to identify opportunities for process/system improvements
Other duties as assigned
Qualification
Required
Bachelor's degree in Information Systems, Computer Science, or related field
Excellent communication skills including both presentation and written skills
Proven experience in project leadership and system integrations
Critical thinking and problem resolution skills
Experience working with business customers documenting business system requirements
Preferred
Experience with SQL
Experience with serialization within a manufacturing environment
Experience with Crystal Reports
Experience using DelmiaWorks (IQMS)
Experience with validated systems and procedures related to GMP
Benefits
Clean, Climate-Controlled Environment
Stable schedule
Paid holiday and PTO
Health, dental, and vision insurance
401(k) retirement savings
Life and disability insurance
Promotional opportunities
Training and career growth programs
Amazing co-workers
Tuition reimbursement
Employee Assistance Program
Company
SMC Ltd
SMC Ltd. offers global solutions, contract manufacturing and molding services for the medical device, diagnostics, and pharmaceutical industries.
Founded in 1988
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Carlos Castro
Talent Acquisition Partner
Jeff Burke
Human Resource Partner
Company data provided by crunchbase